Note: This review is all based on facts. Parents note that you have to understand your child's skin condition and not rely on this office to guide you correctly. I wanted to believe that some of these reviews were not accurate and I wanted to give this office the benefit of a doubt that there service is better than these reviews. Which is why I am taking the time to leave a review and share our experience. We were looking for a pediatric dermatologist, with some hesitance we decided on seeing Dr. K. After 1st treatment the condition continued to spread. When the office was called to, we received resistance from the staff to fit the child in sooner than the schedule appointment. After insisting we were finally accommodated to confirm that the condition needed medical attention. There should be a system in place to accommodate this situation. Their follow up process needs to be improved. The next red flag was when two prescription items were sent in to the pharmacy with the incorrect instruction on how to use and apply. I queried this at the pharmacy who stated you need to call the doctor since this is the instruction that was given. The instruction sent to the pharmacy and what was said in the doctor office was different. I called the office left a message about this, no one followed up call after a week. Only to here from front desk about an upcoming appointment. Are they only about getting you in the door for the next bill? With this lack of medical attention, I was concerned that my child was not receiving the best care. When I spoke with Dr. K she was very clinical about my concerns only to defend the shortfalls and mistake of her medical team. Rather than being sensitive to the situation, her concern was only to read off the office notes and ignore the prescription mistake and rigidity to accommodate a child’s appointment. Unfortunately, the arrogance of a doctor does not lead to a good practice. These issues lead me to move my child and seek better pediatric care and treatment. Hope this review helps the next parent who is just looking for the best treatment for...
Read moreI could not write enough great things about this practice. Dr. Robinson, Dr. Klein, Dr. Antonov, and Dr. Eickhorst are some of the most talented, knowledgeable, caring, and dependable physicians I have ever had the pleasure of meeting. For starters- the office is PRISTINE. They genuinely went to great lengths to ensure patients and customers feel safe, reassured, and comfortable during this pandemic. The waiting rooms and exam rooms are very obviously sterilized and organized and the staff are masked/ double masked. In addition to the beautiful modern aesthetic of the office, the good energy of the staff and physicians is PALPABLE. I swear, every time I come into the office I leave with a smile on my face. The positivity of the doctors and staff is infectious. I must note that I’m also impressed with the efficiency of the reception and clinical staff. Although there is a nationwide shortage of employees, these women don’t stop hustling!!! Anytime I have a question, if I can’t get through to speak with someone right away, my call is always returned by very friendly, helpful staff members the same day. Don’t get me started about the providers- they are the definition of “Lady Bosses”!!!! With keeping in mind the business hours, I am shocked at how energetic and full-of-life these women are from either the first appointment of the day, or a later one after I’m out of work. I trust these doctors with my life and the lives of my friends and family. Modern Dermatology is the best thing to happen to Westport, CT in years!!!! Thank you Dr. Robinson, Klein, Antonov, and Eickhorst for all of your comfort...
Read moreI saw Dr. Marc Buettler for a consult regarding acne scarring and his consult alone changed my life. I had seen almost 3-4 derms in NYC and even an instagram famous dermatologist who specializes in acne scarring. I had done almost 5-6 laser treatments with literally less than 10% improvement.
Dr. Marc is a friend of a friend and spent over an hour with me talking about WHY treatments were ineffective for the type of scarring i had and what treatments would actually be effective. He recommended constant mechanical stimulation which would require multiple rounds of deep microneedling and possibly some sculptra, all of which are much cheaper than laser therapy. This is when I knew i was talking to a doctor who cares about patients over profits.
Since i live far away i wasn’t able to practically go to Dr. Marc for many of these sessions so over the next year I went to my local derm and esthetician and just asked for deep microneedling. A year later i have more than 50% improvement on my most self conscious cheek scarring all thanks to this one consult which put me on the right direction. Thank you so much Dr. Beuttler - it might have just been a simple consult for you but it was truly a game changing...
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