Splash of Pink — Local services in Westport

After 4 years of living in Westport and owning a business here, it happened! I just went to lilly pulitzer with another black friend who owns a business in Westport as well, and we were profiled and followed around the store by the owner of the store! He literally walked to every spot we turned. I spent $700+ and my friend made a point of mentioning that I live in Westport. That information didn’t seem to change the owners preconceived opinion of us. We were black and in turn for sure that makes us shoplifters! Wow I left South Africa 24 years ago only to face the worst racism in lilly pulitzer of Westport CT! Shame on the owner of this store for his awful behavior I regret giving him my money and feel like I want to return the merchandise and...

Really inconvenient to shop here. Not affiliated with real Lilly so can’t make returns anywhere but this location. When I came to make my return I was told by a sales person with a nasty attitude that I couldn’t get a full refund (only store credit) unless I returned some tchotchke candle that was “free” with the original purchase. It’s sitting at my house in the closet and I didn’t even think of brining it. Now I’ll have to make this trek again to get my money back. Stored like this need to be more accommodating especially with a recession...

I am online shopper from PA / routinely order from here for new Lilly Pulitzer releases because the rewards program routinely sends discounts and the customer service is awesome. I was super impressed when I ordered a new dress & it came next day (standard shipping so it surprised me!) on time for my anniversary dinner....