Goodwill Store — Local services in Whitehall

I had a bad experience from the store manager today, because I was charged $9.99 for a pair of used house slippers yesterday and when I called and told the woman that waited on me she told me to bring my receipt and all three of the shoes that I purchased. When I got there the manager said be with me soon as she go and help with getting the line down, so I waited and went over after the last person was done. She wouldn't give me credit for the mistake because she said it was pass the 24 hours of purchasing them, which I purchased them at 4 something and it was 5 something then. She proceeded to tell me about how she couldn't break the rules for One customer and if she did, that meant she would have to break it for all of the customers. Then she told me that it was a price on it because I had washed the price off in the washer. I told this woman the receipt tell you I had 3 pair of shoes. She keep telling me about it's the rules and I had to inform her that Rules was made to be broken she tells me not hers and a bunch of garbage. I told her that was so wrong and she knew it was wrong, to charge me $10 for a pair used house shoes that was given to them free and not giving me my money back for a mistake that they made. THERE'S NO WHERE ON MY receipt stating a person has to come back in within 24 hours of purchase. I will be calling corporate office to report The person Danielle, the cashier Lisa wouldn't give me Danielee's last...

So I absolutely love to shop a most goodwills but as of lately there's nothing good ever put out the cashier's are extremely nice and friendly but there isn't enough wow factor products being put out and the special cases are lacking in things of actual value this is a second hand store so expecting top dollar prices for products wether they are new or high-end is not fair nor is it thrifty and going through everything and then puting everything that good online that's not fair nor is it cool but other than that I love goodwill oh and directly treating customers poorly because your aware they shop at other thrift locations isnt right either if you want someone too shop more give more incentive for them to buy stuff love this place I would hate to see it go bankrupt or fall under (WE NEED...

This afternoon 9/7/23, encountered a very rude African American female worker stationed in the donations area. Instead of greeting me like a human being, she came out and snatched my belongings that I was putting in the cart, while yelling, “wait, wait, wait, don’t come over here messing up my stuff.” As if she were at home. Imagine coming there to donate items and being met with an offensive attitude like this. But I informed her of her horrible demeanor. She just yelled in rebuttal for me have a nice day. What a joke. Clearly lacking any supervision and monitoring there to get away with behaving like this to a customer. Arrogant, entitled worker with in need of a...