Charleys Cheesesteaks and Wings — Restaurant in Whitehall

I love Philly Cheesesteaks but I usually go to the one in the Convention Center. Excellent service. I thought I would try this one today and it was a far cry from others I’ve been to. The drive thru line was long so I decided to go inside. What a mistake! When I went in there were two women in line. The cashier must have been new and untrained since she couldn’t get the order taken and not one but two people had to come over and show her how. The lady in front of me was disgusted and she walked out. The cashier was still fiddling around with the same customer and still getting help from the crew. I had enough and walked out. The owner needs to visit other locations and see how smoothly they operate and don’t just throw a new person on a cash register...

My first time ever ordering from here. I ordered the new steak Philly, mozzarella sticks and 2 kids meals for curbside pickup. First things first, our food was delicious. Everything was hot and ready on time. My only 2 complaints are when I got there and pulled into the curbside spot, I called the phone number 3 times and no one answered. So I went through the drive thru to get it instead. 2nd the kids meals are extremely small. My kids gave me the stale face when they got their food. I feel like the kids meals should be $3.99 somewhere along those lines each instead of almost 6$. I agree with another review. The staff does seem overwhelmed but they...

Customer service is terrible for it to be my first time I was askin questions about a meal and the woman taking orders didn't want to answer them so I can come to the window and she asked me to come in and I refused , she has a nasty attitude and shouldn't be taking orders if she gets frustrated easily not to mention getting smart and rolling eyes , after that I did decide to come in so that my food was correct and even after that it wasn't correct . The manger is also terrible because he thought the whole situation was funny as he was joking and laughing with the worker . Managers name is Chrisptor. The workers name...