Sally Beauty — Local services in Whitehall

I am really disappointed and ticked off. I placed an order online. Three tubes of nail glue and a fungal product.

Notifications were via email and text. Got the text saying the order was ready. None of the Sally stores near us have those products so we had to go to the Whitehall, PA store. That is over ninety miles and about two and a half hours round trip.

Our credit card has a temporary authorization of the full amount.

We got to the store and there is NO glue at all.

The manager of the Whitehall store is the one that pulled the order. The manager didn't call, and didn't even come out to apologize. The cashier was very surprised that we did not get a text saying there was an issue with the order.

90 miles. 2.5 hours of...

A while back I came in with highlights UNTONED. when I went tho this Sallys I was told to use the highlight kit and come back after to see which toner would be best for hair. I come in and this man with glasses basically SHAMES my highlights. He made me purchase my natural color, which I did not want. I went to another Sallys, a girl gave me a toner AND MY HIGHLIGHTS TURNED OUT SO GOOD? This man is notourious. for giving rude/ shameful/ unnecessary remarks! and it NEEDS TO BE STOPPED. its SO rude and SO...

I just wanted permanent black hair dye, after the man essentially made me buy way more products then needed (literally placed them on counter and scanned them.) I got home and used all the products he told me to use, didn’t do anything to my hair. He had made me get a bunch of stuff to mix to get the fading color out of my hair which didn’t work, then the permanent black hair dye which he swore by didn’t even change my hair color slightly. needless to say i will not be returning to this...