Kansas Sampler/Rally House Wichita — Local services in Wichita

First off, the staff has always been rude here. It seems there is a lack of management, especially with how the Super Bowl apparel was handled. I called multiple times to get an update on Super Bowl apparel and got a different answer each time. I drove 30 min into Wichita because I was told they got "large shipments" of apparel and would have everything out that night yet all three times there was no more shirts than the last time and one or two more items such as license plates or flags out that should take 20 min to price and get out. Every time I pulled up I saw multiple people leaving empty handed, so I can only assume I am not the only person that was displeased with this.

If you aren't getting your stuff in until a certain date, educate your staff on that date and don't keep telling customers you have "large shipments" to keep them coming back. I try to shop local but I am done wasting my gas and will order online... NOT from Rally House because they don't even offer free shipping like everywhere else... and because i'm done giving my money to a store with rude staff and no concern for...

Massive selection of any kind of Kansas gear that you could want. The store is gigantic, and they have everything from Wichita, any Kansas university, and even out of state colleges.

They were lacking a little bit in the smaller women's KU sizes, and I found a few men's sweatshirts that I liked, but couldn't find a small or extra-small size. I didn't check out any other section but the KU section, but that took up almost 1/4 of the store. They also didn't have a vast selection of KU hats. However, I did check the website and you could easily order and/or find what you are looking for.

We weren't bothered by staff and spent ample time meandering the store looking through the selection. I ended up with a men's small sweatshirt and t-shirt, while my boyfriend found both a WSU and Kansas sweatshirt that he liked.

It's definitely a great place to find any souvenir from Kansas that you might be...

The staff was kind and friendly even though they were working in miserable conditions. The air conditioner wasn’t working and apparently has been broken for a while and no idea if and when it might be fixed! I myself ran in and out as fast as I could as it was not pleasant with as hot as it was! I can’t imagine working in that all day! Makes me wonder what kind of company this is that they would not fix an ac in Kansas in the summer time. It was even a mild temp day for us and it was still miserable in there. At bare minimum get some portable ac machines to make it tolerable in the store for your customers and employees. No doubt their sales are down!! If I didn’t have to get a certain shirt and need to use my birthday coupon I would have turned...