Overall I’m happy with this purchase and installation.
I am giving a lower rating because of the customer service at the Manweiler store.. I was told by the sales rep that this model came with an air fryer basket, even showed me the basket. However when the double oven was delivered, there was no basket. When I questioned why it was missing, I was told the ovens use to come with the basket, but Whirlpool stopped including on the new models. The owner of Manweiler said there is nothing she can do. Really… the basket is not a big ticket item. Also, a store rep told me the only instruction manual was the quick guide. He blamed Whirlpool for not having a better instruction manual, and that other customers have complained. After a little researching on my own, I found the control guide with the detailed instructions on Whirlpool’s website . It’s really concerning that incorrect information is provided when trying to select between appliances but offers nothing to rectify the mistake. What happen to wanting to provide good...
Read moreThis was the best experience! I don’t know if the stars aligned just for me, or if Manweiler is always this good but I called in the morning and had a new dishwasher by the afternoon. My 2yr old builder basic fridgidaire dishwasher was broken needed parts ordered and I had been waiting for the right time to replace the POS. I have little kids so going into a appliance store is just short of a nightmare. Also, since I’m a millennial I hate phone calls so I did the whole thing through text! I texted them the unit I wanted, they texted some options that were similar in price and quality and scheduled install THAT DAY! Install and disposal of the old was a great price, and the guys that did it had this kind local hometown presence. The whole thing felt very small town, and I cherished every moment! I will buy every appliance from Manweiler, I couldn’t be...
Read moreAs a first time customer with Manweiller we give it a 5 star rating. We worked with Austin at the showroom. He was very helpful and patient demonstrating the different models of washers and dryers that were in line with our particular needs. We never felt pressure to make an immediare decision and left with documents to help make our decision at home. We believe we got the best deals, discount and rebates they had to offer when purchased. A week later our washer and dryer were delivered. The installers, Alex and Bruce, work directly for Manweiller, as do the service team, no jobbing out, a selling point for us. Alex and Bruce communicated their timely arrival, were professional, efficient and pleasant to work with. We are extremely pleased with our purchase and experience with Manweiller and would not hesitate to purchase with them...
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