I was so excited to come here to get my hair relaxed after 9 years of being natural. Unfortunately my excitement turned into tragedy as I suffered terrible chemical burns on my forehead and scalp that caused significant hair loss. I am still recovering. This was partly due to the hair stylist holding a 15 min conversation with another woman while applying a chemical to my hair and forgetting to work as fast possible as to not burn me. Some parts of my hair were nicely relaxed while others were still coarse. When I got home, I noticed my skin had peeled off where I was burned and I had a huge bump on the burnt area. The area was sore, etc. This has NEVER happened to me in the several years of me going to salons to get my hair relaxed, so I panicked and contacted the hair stylist who only offered for me to come back to her salon to pick up some Shea butter (What will that do???). Barely a “I’m sorry” or any other viable solution. I had to self treat my burns as to not get infections. It was that bad! I don’t think she’s (Shay) experienced enough, at least with this treatment so she shouldn’t advertise this service. People, proceed very carefully and choose your treatments wisely here. Also, read...
Read moreI’ve been struggling with severe dandruff for a long time, I’ve done treatment after treatment, and nothing ever truly worked. It would always come back worse, and I started to feel super discouraged about my hair. But when I went to Shay back in October, everything changed. She worked her magic, and I left feeling like a whole new person. It was like a weight had been lifted off my shoulders. My scalp was clean, my hair felt amazing, and I finally felt hopeful again. I came back to her yesterday after another flare-up, and once again, she snapped! My hair feels the best it has in months, healthy, light, and refreshed. But what really makes Shay special is her heart. Her personality is everything, so sweet, so real, and so easy to connect with. She makes you feel safe, heard, and truly cared for. It’s more than just a hair appointment when you’re with her, it’s an experience. Shay isn’t just talented, she’s an amazing person. If you’re looking for someone who’s not only going to treat your hair with skill but also treat you with love and care, look no further....
Read moreIf you're searching for hair magic in Winter Haven, I've found the spot. I've been here twice now, and let me tell you - this place is the real deal.My first visit, I went for a boho island twist bob, and wow. The stylist, NuNu, absolutely crushed it. The style was so good I knew I'd be coming back. For my second visit, I put my trust in Shay for a wash, trim, and style. She didn't just meet expectations - she sailed right past them.What sets this salon apart isn't just the stellar service. It's the way the whole team makes you feel welcome from the moment you walk in. They offer such a wide range of services that it's basically a one-stop shop for all things hair. Winter Haven needed a salon like this, and now we've got it. It might be a hidden gem now, but trust me - it won't stay...
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