Avalon Exchange — Local services in Winter Park

Since the arrival, staff were not welcoming instead they were expecting us to know everything they needed to sell. After waiting for 3 months for a correct appointment they took 3 big bags of clothes and told me to wait 25-30min, after 10 min they send me a text to go to the counter. At the counter they said that they were not able to take anything. As I was surprised, I went ahead and ask why and they said due to off season clothes. I went again to look at the bags and I had long pants, cozy sweaters and fancy winter clothes. Also, the clothes were exactly placed as I give them which tells me that they were just not wanting anything in general. I went back to the store and mentioned some of the clothes that were for fall season and they ended up buying 2 sweaters out of all that. I do not recommend this store due to the lack of price-quality clothes, rude employees that feel empowered and make you feel really uncomfortable and also due to them giving you really low amount for the quality of things you bring. Also, when you sell they will give you a lot more money for in store rather than cash which it is incorrect as the clothes value is the same. “Let’s make clothing industry different” but they also are the ones extra...

All the reviewers here are miserable. They complain that employees are sitting down, or not “leaving much of an impression” whatever that means. They’re doing their JOB and they’re doing it well. This place is awesome. Some of the best thrift finds I’ve ever found, so well decorated and the fitting rooms were colorful and spacious with flowers on the mirrors. Every piece here is so unique and awesome!! The employees were nice and genuine, I’m pretty sure half of the complaints here are from homophobes. Literally the best thrift store I’ve ever been to. Not to mention, the prices were awesome. We went to the goodwill across the street and everything was 20+ dollars. This place, an actual consignment shop, managed to be cheaper than anything in that goodwill. I found the cutest Y2K fairy style purple and pink dress for 10 dollars, which would’ve undoubtedly been 16-20 something at the store next door. So glad I found this place a week before my birthday, because they have a birthday discount with ID! Anyways, ignore the miserable people in this thread. they have no actual problems with the business and overestimate how much gravity it takes for the world to revolve around you. Go here. This is the best thrift store...

I hate to be the voice of reasoning but what happened to this place. It’s so dead , barely any clothes anddd is this a boutique or actual thrift store. I recently came to sell a few items and the rules is literally not even realistic. I came in there with BRAND NEW ALDO straight off the store stand . I never wear them I just bought from Houston for $180. I came in with vintage Michael Kors & $400 worth Air Force it’s a rare find . Why they say due to the conditions we can’t accept them but u can accept dirty foot long Gucci ‘s And Granny Outfits .who still shops At Urban outfitters and wear USED Lululemons if it’s trending!! As an old Fashion assistant this place is not run by Real fashion heads Anymore. People should come in and feel welcome not just “I’m here cause or look like I’m here cause I need the job “ Miami thrifts would out beat orlandoo thrift anyday . . Like ppl over the clothes do not like what they do fr. They didn’t look up any of those...