Five Below — Local services in Woodstock

recently, i placed an online order to pick up and the next day got an email saying it was cancelled. first time i tried to call i got an automated message that told me to hold and then it hung up. second time i called i got someone and explained how my order was cancelled and they said it was because “they couldn’t find it.” they told me they looked in the bins on the floor (which i did too to the day prior) but they couldn’t find it. when i asked about the stock in the back they told me “we have tons of them in the back but i didn’t look there” since they were too lazy to do their job and check all their stock, they canceled my order. SO...

the customer service here is awful. staff are so rude and unhelpful. i went up to a staff and said “excuse me” very politely and they turned around, sighed loudly, and asked what i needed. i asked them if they had a certain size for a tshirt i found, and she told me “whatever’s out there is all there is” and turned back around. when i asked if there was a possibility they had it in the back, she refused to check the stock, and seemed irritated the whole time. any time i have ever asked an employee about an item being in stock they NEVER actually look. they just tell me “we don’t have it” — incredibly rude and...

Popped into Five Below the other day while running around, and had a fun time walking around the store.

After circling the store once, my girlfriend and I decided to get ourselves a treat. I went with a box of "Runts" candy (because amazing tiny fruit) and was loving it. My girlfriend got some "Red Hots" and unfortunately, they must have melted in-store so the box had one big "Red Hots" clump that apparently did not taste right. Which was a shame.

Otherwise, the store was great and the cashier was a...