If you're looking for a jeweler to purchase an engagement ring, a special gift of diamond or other gemstone jewelry, a custom-made piece of jewelry, or a watch and you want exceptional service and craftsmanship as well as honesty, kindness and extremely reasonable prices, look no further than Martin & Martin! From the moment you step into their boutique shop, you're greeted with warmth and genuine hospitality. Greg Martin, his son and his staff go above and beyond to make you feel comfortable and valued as a customer, regardless of whether you're making a big purchase or simply browsing. One of the standout qualities of Greg Martin and his staff are their unwavering honesty. They take the time to educate you about the various gemstones, metals and designs available, ensuring that you make an informed decision that aligns with your preferences and budget. Greg Martin and his staff never try pressure to upsell. The craftsmanship of their jewelry pieces is truly remarkable. Each item is meticulously crafted with attention to detail, resulting in stunning pieces of jewelry that are sure to turn heads. Whether you're looking for an engagement ring, a watch, a special gift, or a custom piece, you can trust that Martin & Martin will exceed your expectations. In addition to the exceptional quality of their jewelry, Martin & Martinâs prices are refreshing and exceptionally reasonable. Greg Martin and his staff understand that purchasing jewelry is a significant expense, and they strive to make it accessible to everyone without compromising on quality or integrity. I highly recommend you visit Martin & Martin and give them an opportunity to give you a quote for an engagement ring, a special gift of diamond or other gemstone jewelry, a custom-made piece of jewelry, or a watch as they masters of their craft and possess the rare combination of honesty, kindness, and affordability that sets them apart from other jewelers. Whether you're in the market to purchase a timeless piece of jewelry or simply want to browse without any pressure to purchase and experience exceptional customer service, pay Martin & Martin a visit - you won't be...
   Read moreNo I have left about eight months to sit and think before I left this review. In April, my then fiancÊ and I Went to Martin Martin to look for engagement and wedding rings. We had already checked places like Fey & co.
The salesman wore a hoodie and jeans and did not offer a lot of information in terms of what we should be looking for as a buyer. I was the one who had to ask if we could look for the diamond under a microscope and if there was paperwork, etc., etc., with the paperwork meant etc., etc.
We did end up purchasing On site and that day for the engagement ring, and two wedding rings with a total around 13 or $14,000 cash. I received a compliment on my ring every other day no joke.
The wedding ring and engagement ring arrived on time, but there was a slight delay with my husbandâs wedding band. I went to pick it up the day before our wedding, and it was not there. I was upset due to the stress of everything else I was planning and a man behind the counter told me âdonât get your panties in a bunchâ. I later found out this was the owner.
If my husband, I could Go back we never wouldâve given this business or money. I donât know if itâs because Iâm an interracial couple that he had such a disgusting attitude or response towards me. But I definitely would not recommend anybody going here.
The craziest thing is I saw a gorgeous pair of earrings that I wanted to purchase when I went to pick up his wedding band. And no matter the price, I wouldâve purchased them. However, his filthy attitude made me so uncomfortable and ashamed I didnât even wanna ask about the earrings. I was not welcome there. I donât ever feel welcome there.
Itâs still messes with me that the day before my wedding my husbandâs wedding band was 48 hours late arriving, and the owner of this place told me ânot to get my panties in a bunchâ.
Either Martin Senior is delusional, racist, Or a total lunatic. Iâm not sure. But I wonât Be going back for...
   Read moreMy husband and I purchased our wedding rings there with no issues. He went back a month later and a bought me a black diamond band. The black rhodium started chipping off so we took it back for them to apply black rhodium plating on the ring. My husband picked it up and it looked like they mistakenly removed the black rhodium. So we took it back again and this time when we got it back it looked almost silver. I communicated that the ring was black when we made the purchase. The sales associate said perhaps I was not remembering it correctly. I pulled out a picture of the ring when it was purchased and the salesman said it was the angle of the light that made it look so dark. I told him it was their picture of the ring. Meanwhile the owner came out and just stood behind the salesman saying nothing. The salesman finally throws his hands up and says well if I could do something for you I would. I have to rate the store, for this interaction, one star. It's disappointing service after spending $5500 on our rings. My grandfather and father had a long history with Martin & Martin and we went to them because of their reputation. I'm more than disappointed that they didn't stand behind the ring they sold us.
Update as of November 2, 2016 After seeing this review the salesman/ manager got in touch with me about the black rodium ring to correct the issue. They purchased the same ring from Hong Kong and traded it for my defective ring. I appreciate them taking some action. They've always had such a great reputation I hope when clients are not satisfied in the future it doesn't take a bad review and five months to rectify. In the end I'm grateful to have my ring in its original...
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