Dropped off 5 of my watches they all needed batteries 3 of them not expensive but 2 of them expensive one a $250.00 Invicta and a $1000.00 Accutron Bulova go to pick them up and all the watches where in individual bagged except for 2 of them the 2 most expensive where in the same bag just bouncing around ( How unprofessional) I called out the girl that was helping me and I told her how could you guys put 2 watches in the same bag and the 2 most expensive I was so made I just told her to ring me up so that I could pay and that they would be losing my business there where 2 other girls there on the other side talking I paid and left but then I decided to turn around walk back in and ask for manager to report how they treated my merchandise and one of the girls was the manager so while I was in there sharing my frustration with the other girl she in no moment tried to defuse me and I told her how could you do that she apologize and told me that people make mistakes but how can you make a $1200 mistake when you are a jewelry place and should now what your dealing with and have an estimate of what you have in your hands how dare you tell me people make mistakes a mistake is quoting some one the wrong price a mistake is calling a customer and telling them there stuff is done but it's not yet, does are mistakes not being unprofessional and putting 2 expensive watches in the same dam bag just bouncing around lost my business and will tell anyone that ask about a jewelery place to fix something not...
Read moreMy son is getting married and I wanted to do something special for my soon to be daughter-in-law. I had jewelry from 4 generations of my family and wondered if somehow they could be combined into one. So I took everything I had and wanted to use to Deb at Van Scoy. Once she determined what was real and what wasn’t, Deb helped me to figure out what we could do. I decided on a bolo/slider bracelet. Everything was sent to a designer and then I received a sample of what the bracelet would look like. The design was beautiful, I couldn’t wait to see the finished product.
Once the bracelet was finished and I got to see it, I had tears in my eyes! It was absolutely gorgeous! Perfect! Knowing that it was a combination of 4 generations of our family means so much to me and hopefully will to my daughter-in-law as well. It was designed that diamonds from the next generation and future generations can be added to it. And maybe one day, it can be passed down to a granddaughter or a grandson’s wife-to-be! I hope this new tradition will be continued for many generations to come.
Thank you to Deb and the designer for helping me to create such a beautiful, meaningful piece...
Read moreMy wife and I went to Van Scoy to have her wedding ring repaired as the main diamond had fallen out. While there we discussed purchasing a new setting.
Changing your wedding ring was a big deal for my wife and I as it will no longer be the original ring when we exchanged our vows.
We worked with Angie and she assisted with designing a custom setting using the existing diamonds. Angie assured us that this is a common occurence and our reasons to redesign were valid and the end result will justify our decision.
Angie was a pleasure to work with on the redesign and was patient, knowledgable and very helpful. Her communication during the process was great.
We picked up the ring today and my wife is thrilled. Im not a fan of jewelry however I really like the redesign and am pleased with the finished ring and a huge fan of Van Scoy.
We highly recommend Van Scoy, Angie and the entire team at the...
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