Walgreens — Local services in York Township

How did this Walgreens pharmacy go from the best in town 2 or 3 year ago, to now the WORST in town. I used to recommend my friends and family to this location and now I tell them to steer clear of it. I've had it and I'm switching immediately to someone who cares. I am on very important, NON SKIPPABLE medication. Birth Control, a steroid inhaler for my sever asthma and a few others that are NEED TO HAVE meds. I share that information because it's things I have to take and I cannot be without, not even for a day. Even when I refill them 2 weeks in advance it gets screwed up. I normally have the medications delivered but for the last 3 months, when I pick the delivery option, it sits in "ready to ship" mode for 10 plus days until they cancel the entire order with no call, no email, and No explanation as to why I can't have my paid for medications. When I call the pharmacist he talks over me and gets kinda nasty and won't listen to me. He keeps saying "tell me what you need me to do" and I am. He just wont listen. They just recently tried to refill my Steroid Twisthaler inhaler medication that I had 60 refills on ( my doctor sees me on this forever) They filled all 60 inhalers at once for $17,000!!! Not to mention that they never have even 1 refill of this inhaler in stock, so how on earth was this overlooked? It's kind of laughable but kind of not. If you can't refill my medications in a timely manner and correctly, I'd rather be turned away. That's better then constantly needing to babysit and call in to keep track of things that your store should have down by now. You lost me and I'm sure I'm not the only one. Get it together or limit the Rxs you can take on. Oh and get this UPDATE They just sent me home with the WRONG MEDICATION. So now I have to go in tomorrow to exchange it for the right one. Unbelievable. I found out later from my doctor that he filled NARCAN for me instead of Naltrexone. He should lose his job over it, which is why he called me 15 times to get it back before I could realise what it was. What a joke...

I wanted to leave 4 stars for the effort by the manager. I can't though. I know right now things are are not always easily accessible. But when you order something same day and have a confirmation with a pick up time(1:45pm), you expect the order to be ready 4 hours after that ready time. I was told I should have been contacted by the morning manager that the printing machines were down for photos. That never happened. I was then told to change my order to a different walgreens close by. I did exactly as I was told with help and direction from the manager to complete the order transfer. I then show up to the other walgreens and wouldn't you know I can't get what I ordered because they have a machine down also. I will say this, Gabe the manager I spoke to could of lost his cool with me and he didn't he did try to help me and made sure everything went through correctly to the other walgreens. I don't know where this blame falls but I do knownits not one person. I got the runaround til past 6pm for a pick up that was ready at 1:45pm. Also I was offered a discount when I had to change stores I declined because it wasn't about the discount it was about principal and accountability. The discount wouldn't of mattered because I still couldn't get what I ordered. At this walgreens or the one on...

This used to be my default pharmacy. But now every time I go to fill my prescription, there is always some issue. I used to fill my prescription every 28 days, now it seems I am only able to fill every 30 days, which isn't a huge deal but now I don't have those extra buffer days in case of emergency. It also has begun taking a lot longer to get my medications filled when it used to just take an hour. I have had some days where I was stuck there all day, but couldn't leave without my medication.

Additionally, if you do encounter an issue, the pharmacist will be exceptionally rude to you. He makes it seem like you are bothering him every time you speak to him, and will straight up hang up on you on the phone. The other staff at the pharmacy is great, but sadly every major issue has to go through this pharmacist it seems. Every month he ruins my day when I go to get my medication by being incredibly rude.

I will probably switch to something a little...