My name is Deborah Milton I was happy that Yukon finally has a Cox Store. I was in need of a phone urgently, I won't go into detail cause it's to much. I came to the Cox store for help and Emalee helped me we ran into a problem with being able for me to get the phone I needed. Long story short I went back today and that young lady was there and she didn't give up on me getting a phone. The Store Manager was there he helped as well I was able to get the phone I needed I will go back to the Cox Store on Garth Brooks in Yukon when I need help . Emalee is an amazing Customer service Rep. Thank you for all...
Read moreNeeded a replacement for my router after a power issue. Went to the store and Celina was the associate who helped me. Not only was she training 3 other individuals at the same time, but she also explained to them the process and made sure to look at my account as a existing customer and see if there was any way to save me money. She upgraded my plan and equipment and is saving me $40 a month. Best customer service i have had from cox. Best of luck to the new employees, you have a great...
Read moreCelina is awesome. Spent over half an hour online on a chat with a rep. They just kept trying to up sale me to a new plan and different router. Decided to just drive to the store. I was in and out in less than 3 minutes. Celina got me what I needed, upgraded my plan, and saved me 65 bucks a month. Do yourself a favor and forgot calling or going online and just go see Celina at the...
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