Erato Teppanyaki — Restaurant in Adelaide

Lobster and teriyaki chicken is awesome, but that’s it. Too many issues occurred here.

First of all, sauce for scallop and A5 Wagyu beef are a failure on those dishes and they all have a common problem - too salty. Secondly, no one asks the rare level of my A5 wagyu main course, but they charge an extra $60-80 to swap that, not worth it. Thirdly, my tap water has been empty for ages, waiters and waitress were hanging around but no one fill the water for me until I asked them after I finish everything, that’s not the customer service I’m looking for. Fourthly, the chef puts that extreme salty sauce on my A5 beef without asking my will of wanting it, I don’t understand why as some people doesn’t like to eat it with sauce. The sauce is SUPER salty and buried the original taste of the beef, what a waste… Last but not least, they provide the same table spoon that I use for my fried rice for my dessert. It is way TOO large for a single scoop ice cream, the radius of the spoon is larger than the radius of the scoop, you guys can’t afford small size spoon or what? It’s a good place, good decorated👍 but that’s it. It’s a restaurant, not a museum, so I am not recommended here. I recommend Samurai teppanyaki as they really got good food with good service. 2 stars for the teriyaki chicken and the lobster, without them, it worths for...

It’s very confusing that this place is called “KL Teppanyaki” and also called “Erato”.

We had the meat set and the fish set - and shared.

1. The atmosphere is beautiful because the space is an old banking hall with the most amazing tall ceilings.

2. Unlike the usual teppanyaki, the flavours are balanced for each course. The freshness of the produce and the way it was cooked by chef Richard was entertaining, not too showy and high on flavour. The steamed egg is to die for.

3. Parking is slightly inconvenient and they should state on their web site the most convenient place to park. Given the average spend per bill, consideration should be given to validating a customer’s parking ticket. They are tenants in a building and it’s good business practise if they can negotiate that.

4. The bar area is too kitschy for such an elegant setting. The fairy lights blinking made the bar area look more like a Tiki bar than an elegant and luxurious Teppanyaki experience.

5. Given that as of 2020, they are in the Entertainment Book, give this a go if you are looking for a great experience with freshness. The fried rice at the end of each tasting menu they have is full of umami. They are “KL Teppanyaki” in the...

The experience at Erato took a steady decline after i had splurged out on 4 signature meals. Every serving was to be embarrassed, 2 single pieces of asparagus, and a single egg where 2 dishes.

The horrendous journey to the bathrooms was the final straw. There was empty plastic bottles in the toilets, the Urine all over the seats, No toilet paper, NO SOAP, NO HAND TOWELS AND A BROKEN HAND DRYER. Erato you have been notified to food health and safety for a review.

After making my way back to the table I had complained to the manager about the state of the bathrooms and his response was to offer a free drink.. which none of the tables drinks where ever topped up or even asked for a another drink.

After complaining to the manager he decided to cause a scene and deny the toilets were trashed, yet alone the floor we ate on was sticky. A photo was then shown to the manager where he still denied there was an issue with hygiene.

I spent $1200 for 4 people, I would rather have ate a $14 meal from a genuine restaurant and donated the rest to charity.

Absolute joke of an establishment it should be closed down.

I have photo evidence for further...