I have always just defaulted to Domino's because it's cheap to feed the family but recently they've increased prices and reduced the size KGUV. I love Southern Soul and the kebab shop but on discovering Zambrero and their deals, plus getting some great guys and food I had been favouring this store for our weekly takeout night and quick lunch grabbing 2 for $22. Yesterday 21st March, I went to grab lunch for my brother and I, first I was told the deal had gone up by $1 which is fair enough, we all know things are increasing in price, then I was told they were out of beans (not the day to increase prices when you're also giving customer less!), and the girl (shot, slightly overweight with long dark hair) was just so disinterested. I was actually not feeling great so had very little patience for being asked if I wanted something to answer and then have her ask again because she was too busy gazing around to have heard! By the time I got to the register I was almost ready to walk out and leave the food behind! I have my brother his burrito without telling him anything just in case it was me being cranky unnecessarily. When he finished he came in asking how mine was as good was not good, less filling and it just felt like the person making it hadn't put in any care (we've probably had burritos from here 4 times in the last week because I've been unwell and not wanting to cook). I've given 2 starts because I've had some amazing service and food from the boys working there but if you see the short girl with long black hair don't let her...
Read moreI am coming to this store from last 2 years and have a pleasant experience both with quality and customer service. Unfortunately today, at lunch time, I went to get my regular burritos with my wife. The lady who claimed herself to be the store manager does not know an iota of customer service. When I asked her to add corn chips in my burrito, she told me they ran out of it. I pointed her that i can see the corn chips and clearly she was lying. Eventually i ended up returning the burrito as I tasted sand in it. When i explained the issue, she laughed on my face and questioned me about which part of the burrito i had sand. How would I know which part? Lettuce, rice, beans? it could be anywhere. She was just being sarcastic about the whole thing. I have given this store 2 stars as I had a great 2 year experience, which she spoiled in a...
Read moreI'm always going to love any zambreros I walk into. Why? Their Mexican with a mission initiative. Every bowl or burrito purchased donates a meal to someone in need. Kelvin Grove zambreros even has a sample pack of what this meal looks like and a display of the current number of meals donated from zambreros around the globe. Kelvin Grove Zambreros was neat and tidy, the staff were friendly and attentive, and the meals are always well proportioned and decent sized. Parking is also super easy! With indoor and outdoor seating options, or paper bags to take away, zambreros is my favourite...
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