Went there today around 1pm to get some sushi and there wasn’t a lot of options there. There was no one behind at the time when I was being served and I thought I could order a large amount of rolls to take home. Halfway thru my order I was interrupted by the counter lady and she said “Can I serve this man while you choose” I wasn’t take long at all lol and the man behind also said he hadn’t chosen yet but she still chose to serve him first instead cutting me off very rudely! I didn’t even bother finish ordering and went to Sushi Hub instead where the staff were a lot nicer and actually let me do a big order! I would understand if there was a long line behind me but there was no one there and it was quiet. This shop won’t last long unfortunately if they treat customers like this...
Read moreI visited Sushi Sushi at Carousel recently just near hoyts escalator, and honestly, the experience was disappointing. The service was the main issue. The girl who served us didn’t seem like she wanted to be there at all, let alone work in customer service.
Her attitude was pretty off, putting every time we spoke to her, her responses were short, cold, and lacked basic politeness. It felt like she had no interest in helping us, which made the whole visit feel awkward and unwelcoming.
Good service makes such a big difference, and unfortunately, this wasn’t it. I hope the management addresses this because it’s a shame to see something like this ruin the experience for customers. A little kindness and effort would...
Read moreThe food is ok but the service is really bad. I heard complaints about the service at the new sushi sushi shop in front of Woolworths Carousel from a friend and i was so disappointed to have a same very bad experience on the first time of buying food from here. The waitress was so impolite. It was just me and my daughter there. The waitress did not come to take orders until the second time I said "Excuse me". She then gave me the sushi with very annoying face. I asked politely whether I could have some napkins, she said "In the box" with very impolite voice even though there was nothing in the box. Will never...
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