If I could give less than 1 star then I would. Multiple reasons. OVERPRICED- you would think they would serve a decent amount of food considering the costs of eveything at the restaurant. It is WELL OVERPRICED for its portion. Definitely left feeling ripped off. FOOD/TASTE- I am chinese. I've grown up eating chinese/asian food all my life. The food might come out on a fancy asian plate and look like like an asian dish, but what I tasted should not be considered chinese cuisine. It was either very bland and tasteless or heavily oversalted. Asian flavouring was just not there. UNORGANIZED- Went to attend a birthday party and everyone ordered and paid for their own meals. The birthday party had 20+ amount of people there. Everyones order was placed under 1 number, despite each table having different numbers. This caused so much confusion as drinks and food weren't being served to the correct people/table. One of the birthday guest didnt even recieve his paid meals. They claimed it was brought out but he never received it. We argued with management to refund him or atleast cook him his meal again but they refused to cook the meal for him or refund him. They even called the police saying its not their fault someone else must've claimed it. We argued back that it also isn't his fault that it was served to someone else. Poor guy had his money taken from him and left with nothing given to him. Not even an apology. SERVICE- we had multiple servers that night serve us. They were friendly and trying to be understanding. They honestly looked more confused than we did. The asian girl with long hair and glasses (I believe is the manager) was super rude, unapologetic and had no control of the matter. She was shamefully being really loud and caused a scene infront of the whole restaurant. Even lined all her staff inside for us to point out who served us and was to blame.
AN EXPERIENCE I...
Read moreThe food was good but the service was appalling, it all started when we were seated, we sat there for 20 minutes until one of us hailed one of the wait staff for some service. We ordered some drinks and because we were sitting there for so long we ordered the meal at the same time. When the food started to arrive it came out one dish at a time in ten minute intervals, we were given one dish that we didn’t order and told the waitress it wasn’t ours and another dish that we did order was delivered to a table across from us, the people at that table ate some of the food off that dish with their chopsticks, when the waitress realised her mistake she took the plate from the other table and bought it over to ours and said “here is your crispy beef”. We told her we didn’t want it because the other table had already eaten some of it, the waitress told us it would be ten to fifteen minutes for another one so we told her not to bother and to take it off our order. This experience was not acceptable on so many levels, service, and food hygiene just...
Read moreGood luck waving and/or getting eye contact to indicate service required!! Ordered 2 bottles of wine - first bottle arrived was incorrect despite opening and pouring (didn’t check). Was sorted quickly by waitress but seemed very confused.
Ordered a mix of entrees and several mains. Some entrees arrived first, others throughout the mains and one entree after we’d all finished eating!! Timing of dishes aside, every single dish (no understatement) was utterly tasteless. No bad flavours…rather no flavour at all. No salt or spices within the food eg the chicken was just deep fried - no salt or flavour at all. Same with the duck, beef and fried rice. Like it had been cooked weeks ago, frozen and reheated multiple times. Fish was inedible - extremely fishy tasting and greasy too. Dishes were expensive (despite the discount for the poor experience). It’s a new restaurant, I can understand the waitressing issues reflect a new eatery, but the food itself was appalling. I’d avoid and...
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