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Australia Queensland Gold Coast CityBaskin-Robbins Helensvale

Baskin-Robbins Helensvale

Shop C/20 Siganto Dr, Helensvale QLD 4212, Australia

4.1(143)$$$$

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Phone

+61 7 5529 9566

Website

baskinrobbins.com.au

Open hoursSee all hours

Mon10 AM - 10 PMClosed

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Posts

Michelle MobbsMichelle Mobbs

We recently lost our daughter and wanted a beautiful ice cream cake for her Birthday. We were overwhelmed when we walked in. The owner (Renee) was extremely helpful, listened and produced an absolutely amazing cake. Thank you for making the process easy for us and making a cake that was perfect for our daughter and tasted amazing as well.

Tiana ChuTiana Chu

Yummy ice cream, friendly staffs, great atmosphere. My kids loved it. The unicorn flavour is their favourite.

Tu PTu P

Can't go wrong with ice cream after dinner, girls always excited for ice cream This time no exception,

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Reviews of Baskin-Robbins Helensvale

4.1

(143)

1.0

49w

Ordered a Birthday cake for pickup on Saturday afternoon. The order was taken earlier in the week and confirmed on the stores ipad. I arrived on our way to the birthday dinner to pick the cake up and was quite surprised when the staff member "couldn't find it". He then called the manager on the phone and it was discovered that they simply didn't make the cake I had ordered. Little to no care was given on the night, just the option to buy a completely random generic cake in a different size and flavour. Got a phone call 3 days later from Lisa, who apologised. However, again the apology just seemed liked it was ticking the box and no real empathy for the situation... no explanation as to why. Do not order a cake if you don't want to be let down on the day. It ruined the celebration and I looked like a complete idiot arriving to a birthday celebration with no cake. At the very least they could have offered to...

1.0

Went in at around 9:30pm tonight to get some icecream for myself and one to take home for my brother and the blonde teenage girl who served me was rude and looked like she could not be bothered to serve me and did not want to be there. When I walked in there was nobody in there apart from me and as soon as I walked up to the counter and said hello the blonde teenage girl who served me rudely said do you know what you want which I found very rude as she didn't even give me time to look and see what I wanted. Upon ordering she seemed in a rush to get rid of me and started putting the lids on my icecream and trying to get me to pay before I even finished telling her my order. This girl could do with more training as she lacks customer...

5.0

Hey VP,

You're kidding right? This family along with many have been affected drastically by something they can't control and you're having a go and giving them a 1 rating.... WOW

Here's an idea for you, consider how you would cope given the same set of circumstances.... I'm sure you would hope for some empathy and support.

To the community of Paradise Point and surrounds please know that not everyone is like VP. We support you and are with you through the...

Page 1 of 7

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Find your stay

Pet-friendly Hotels in Gold Coast City

Find a cozy hotel nearby and make it a full experience.

Michelle Mobbs

Find your stay

Affordable Hotels in Gold Coast City

Find a cozy hotel nearby and make it a full experience.

Get the AppOne tap to find yournext favorite spots!

Yummy ice cream, friendly staffs, great atmosphere. My kids loved it. The unicorn flavour is their favourite.

Tiana Chu

Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

Find your stay

Trending Stays Worth the Hype in Gold Coast City

Find a cozy hotel nearby and make it a full experience.

Can't go wrong with ice cream after dinner, girls always excited for ice cream This time no exception,

Tu P

See more posts

Reviews of Baskin-Robbins Helensvale

4.1

(143)

1.0

49w

1.0

5.0

Hey VP,

You're kidding right? This family along with many have been affected drastically by something they can't control and you're having a go and giving them a 1 rating.... WOW

Here's an idea for you, consider how you would cope given the same set of circumstances.... I'm sure you would hope for some empathy and support.

To the community of Paradise Point and surrounds please know that not everyone is like VP. We support you and are with you through the...

Page 1 of 7

Baskin-Robbins Helensvale — Restaurant in Gold Coast City

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