Disgusting experience. Rude as heck owners. DON’T EAT HERE !!!! I’m a local & I tried my best — in front of my teenage son— mind you to come to a solution when you failed to deliver the food I’d originally ordered. I kept offering a solution to save everyone’s time & money. BUT The egotistical maniac of an owner, who I could see his own staff cowering behind his small-minded views in the kitchen was INTRACTABLE
Disgustingly rude. Don’t eat here. The price has gone up SO MUCH and the food quality way downhill since I moved to this suburb 4 years ago.
And their following answer is a lie. They were very very rude about the way it was explained and when I phoned I specifically asked for the creamy base. Of course they’re going to write an essay trying to make out they’re in the right when clearly they were very much in the wrong. If you check all my other reviews on Google, I’m not a whiner. I felt so offended that this review is genuine. And trust me, I’m not the first local who’s complained about the owner being rude. And the accurate version is NO they weren’t cooperative at all. They were just plain rude and...
Read moreNot the best Italian I’ve eaten. Understaffed and a very stressed and abrupt manager. We arrived and were seated 20 minutes later a group of 4 arrived who looked Italian the manager broke her neck to welcome them. Gave them menus took drink order. All the while us nothing. I had to asked for menu’s. When she finally came over to take our drink order my husband asked for a Jim Beam and coke “we don’t have that” what Burbourn do you have. “You’ll have to look on the menu” needless to say not sure what spirit he got with his flat Diet Coke. I said we are ready to order as well. She said sorry we only have two of us serving you’ll have to wait. I mentioned we’d arrive 20 minutes before the other table. Well we are busy. When my husband spaghetti Puttanesca came out it was a sloppy mess not good at all. It looked like canned spaghetti. Our friends orders veal parmigiana which was so dry. Not good. I want to support local but we won’t be back. Very...
Read moreWe came to this restaurant for a nice birthday dinner to only receive rude staff, uncooked pasta, and overcooked steak. It took 20 minutes to get a bottle of water let alone our orders been taken. Other guests that arrived after us received there food before we did, and when we asked the waitress how much longer our food would be she shrugged her shoulders and said I dont know, and walked away. When we finally got our food after 50 minutes we watched two other couples walk out because they weren't served within 15 minutes. We were over charged for a long wait time, bad service, and bad food. Unlucky for us it was a public holiday too and had to pay full price for an under average dinner. Won't be back and...
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