Pretty disappointing - had been recommended by a friend to go here. Good beer, but when our meals came out one of our friends had ordered the wagyu steak medium rare. It was tough and stringy, overdone (more like medium well) which is not like what wagyu steak should be. When he told one of the waitresses that the steak wasn’t medium rare, she wasn’t happy, grabbed the plate, took it out the back, promptly came back and announced haughtily that she had examined it in the light and there was some red in the middle meaning it was medium rare! My friend disagreed and she said she would have to get her manager, who was far more polite (hence 2 instead of 1 stars). The manager took the steak out the back and came back, apparently the head chef said he could cook another one but it would be the exact same. Our friend declined as he didn’t want it cooked the exact same (as it wasn’t medium rare!) and so the steak was taken off the bill.
Disappointed with the customer service, particularly from the first waitress. My friends had been to Heston Blumenthal’s restaurant two evenings before and had the wagyu steak medium rare there and it was beautifully cooked. Wagyu shouldn’t be tough and stringy.
We were also in a corner of the restaurant with blow flies buzzing around the table. The sausages were bland, mussels over cooked and deep fried Camembert was hardly melted in the middle. More like regular Camembert with a bread coating.
However the pork knuckle was brilliantly cooked. The rest of the food was average. Would we come back again? Maybe. But there are better...
Read moreI walked into this restaurant one cold Thursday night, and the place was quiet. I took up a booth next to the entrance, and the friendly waiter handed me the menu. I inquired about the Belgium beers, and he offered me a sample of four to try. They were interesting, but I settled on a wine. Whilst I was looking at the menu, he informed me it was burger night and for $20, which included chips and onion rings. I ordered the standard burger, which took about 10 minutes to arrive. It looked well presented and appetising, but the looks were deceiving. The bun was not the freshest, and overall, the burger lacked any real punch or flavour. The meat pattie was towards the least appetising beef paddies I have had, and because I wasn't enjoying it, I didn't finish it. The more serious issue was the chips, and they were horrid! They had no seasoning, looked anaemic, and tasted old and tired! I have had lots of chips in my time, and these were some of the worst. My overall impression of this meal was that little or care was taken in its preparation. The person in the kitchen who made this burger should be ashamed of themselves or seek employment elsewhere in a different field. The wine was okay, and the onion rings were acceptable. A different waiter took my meal away but didn't inquire as to how it was. A very...
Read moreCame here a few weeks ago to meet up with some friends for drinks prior to going to watch a sporting event at another venue. The gentleman on the door was nice & advised that they would require the table back just prior to 7pm. Not a problem. My friends were running behind so I was sat alone while ordering & enjoying my drinks that I had purchased. I felt like I was pressured constantly that the staff required the table back just prior to 7pm as I had 2 of the female staff members constantly coming over to the table telling me they needed the table back before 7. This seemed to coincide with me removing my jacket & having my tattoos on show. I have NEVER IN MY LIFE been made to feel less than worthy to be in ANY venue. I had had enough of the constant interruptions by the 2 female staff members that I left with nearly hour of my scheduled booking time left. The worst part was yet to come. As I was leaving I happened to walk passed one of the female members that had constantly reminded me that the table was required before 7pm, & she sarcastically stated "Oh are your friends not coming" I replied "No they are running behind & we have decided to meet elsewhere" THIS IS APPALLING. I have never been spoken to like this or made to feel worthless in a venue. I WILL NOT BE...
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