Bubble Cup — Restaurant in Melbourne

Couldn't believe how rude and disrespectful the young girl was who took my order. It was like she was trying to start an argument or something. Then she messed up our order because she was too busy with her bad attitude, instead of listen to what I ordered. They didn't want to fix the order then the older man (owner / manager) told me I need to be more careful when ordering. I explained, his worker was extremely rude and I did ordered correctly but she was eye rolling and acting like i was a complete idio and wasn't listening. He straight out told me that couldnt be true.... offered no sorry, just warned me to not make the mistake next time. The customer service is terrible. Customers should feel welcomed and spoken to politely. If you have staff that are going out of their way to try and start arguments with customers then u have a problem. Address it dont then also treat your customer poorly because this is obviously where they are learning this poor behaviour. Definitely won't be back to be put in that same situation when there is another 3+ tea places...

Very disappointed to this branch of bubble cup milk tea at highpoint shopping center. Looks the owner will be reach for giving so much less flavoured milk tea which taste like almost water with bit of tea and much ice but minimal flavour almost nothing. If I compared this to other bubble cup which I taste good here is so absolutely dissapointed for the money which i got worthless milk tea. We should not buy on this shop if we dont want to waste our money. Better try other milk tea shop. Im a bug fan of bubble cup tea eversince but for what we experienced here today. We will not ever comeback here or recommend this to everyone. Bubble cup management to surprise inspect this shop if its franchise for sure it will ruin the name and integrity of bubble cup...

Probably the worst Bubble tea I have experienced. Ordered a milk tea from here without ice and was handed the milk tea with ice in it. I gave it back to the the guy behind the counter and he took it back and removed the ice, which left half of the tea still in the cup. Instead of redoing it and filling the whole cup properly with what I ordered he grabbed a jug and filled the rest of the cup with water. If I wanted watered down milk tea I would have ordered it with the ice. This was probably the worst milk tea I have ever had, it was pretty much just like water and had no flavour. Really disappointed and won't be...