Casa Del Gelato — Restaurant in Melbourne

i love this place, it’s my favorite gelato place. but unfortunately today i had a really bad experience here. i was about to order but i got an important call from my doctor so i immediately left to answer, i had to call back my doctor through zoom so i put my laptop on the table outside the shop and was on the call for 30 minutes. before i started the call, the lady who was inside the shop came out to clean the table and i apologized and explained that i got an urgent call she said it’s okay. i was planning to finish up the call and get back in to order gelato and leave. as i was finishing up the call, the shop owner (?) came outside and scolded me for sitting there for too long, i was about to explain what happened then he cut me off and went back to scolding me. i felt really humiliated, this could’ve been dealt with in a much nicer manner, especially because i was told it’s okay in the start. it genuinely hurt me i just went to the park nearby and started crying. it was really not worth talking to a customer so rudely in public over a chair and a table, a simple polite remark would’ve gotten the...

Casa Del Gelato is the perfect gelato place and believe me, I've been to quite a few. I have been going here for over 10 years and the quality has always been high and consistent! The range of flavours is huge and caters to all types of people.

If you're indecisive, you can sample the different flavours and if you still can't decide, never fear because you can select up to 3 - 5 flavours depending on what size cup/cone you get! The portions are extremely generous too so it is fantastic value for money.

All of the flavours are absolutely heavenly, my favourites are choc mint, ferrero, pistachio, tiramisu, cookie crumble, wild cherry and lychee. Seriously, try this place; it is the absolute best...

Ice cream is great. No doubt about, tastes good looks good smells good.

You're wondering why I gave only 3 stars? Cuz one of the staff who served me was being really rude and unhelpful. Almost zero eye contact and happiness from her. It's my first time patronising the store so I had no idea how all the flavours tasted. On my third taste, she told me that's the last one I could try! Absolutely ridiculous!

10/10 would not go again unless I could try all the flavours without being treated like an idiot. And please, a smile would...