Hector's Deli — Restaurant in Melbourne

I rarely leave reviews, but this experience was so outrageously disappointing that I feel a responsibility to warn others. I placed one order — just one — and somehow received two completely incorrect food items. Not one mix-up. Two. In the same order. That level of carelessness is astonishing.

What makes this even worse is that I had paid for extras — additional bacon and sausage that I specifically selected and paid extra money for — and those were nowhere to be found. That’s not just a mistake; that’s stealing. I was charged for food I never received, plain and simple. If you’re going to take someone’s money, you better deliver what they paid for.

And the icing on the cake? I reached out. Multiple times. Messages sent, and guess what? No response. Nothing. Not even a generic apology. Just silence. That level of unprofessionalism is unacceptable and shows a complete disregard for customer satisfaction.

I don’t have time to waste. I ordered food because I was hungry, busy, and wanted something to look forward to. Instead, I got the wrong food, no resolution, and the infuriating feeling of having been ripped off. I love food — it’s something I genuinely look forward to — and to have that completely ruined by lazy service and zero accountability makes me absolutely livid.

To the owners and staff: do better. Take your customers seriously. Check your orders. Respond when someone reaches out. It’s not difficult — it’s the bare minimum.

To anyone thinking of ordering from here: save yourself the money, time, and frustration. There are plenty of businesses that get it right and actually care about their customers. This is not...

Damnnnnnnnn Hector’s Deli was definitely worth checking out! My partner and I went to check out the hype on a Wednesday for lunch. Awesome to see that it was busy, the guy serving us was so friendly and told us it would be a 10 minute which was spot on. Loved being able to see our food being made in front of us and the mix of old school rap and 80s pop music added to the atmosphere.

Now let’s get to the FOOD. My partner got the Beef and Pickles with extra cheese and hectic sauce. Perfectly toasted, cwispy, with American cheese melting like liquid gold. I took a bite of it and loved the sweet and rich medley of the sauce and pastrami. He also got the fries which were freshly fried. A little bit too salty but he wasn’t phased as he had some ranch dressing to go with it.

But for me… the fresh chicken salad sandwich absolutely made my day!!! 🤌🤌🤌 Inside was chicken fully dressed in ranch dressing. For some, maybe too dressed and sawcyyy but I think it was an explosion of flavour. The dill and herbs mixed through the ranch were so fragrant, chicken wasn’t dry, and the addition of butter lettuce and cucumber perfectly cut through the richness! I was a little skeptical of the cucumber but man it worked SO WELL. The bread was fluffy, but slightly chewy and dense which balanced out the loaded chicken very well. The bread was also PACKED with sesame seeds on top which gave each bite a subtle nuttiness.

Then we finished off with the maple donut. Super fluffy, and nostalgic of biting in a stack of soft and fluffy pancakes covered in maple syrup. Simple, aromatic and the perfect way to conclude our experience at Hector’s Deli....

Like all good tragedies, this one begins with human error: we accidentally placed our order to the Richmond location. A rookie mistake, punishable by hunger and existential shame.

But Hector’s Fitzroy? They took one look at our orderless despair and said: “No worries at all.” Just like that. No fuss, no sighs, no punitive glares from behind the espresso machine. Within minutes, fresh sandwiches appeared—hot, glorious, defiant in the face of our incompetence.

I had the roast pork, which isn’t so much a sandwich as it is a whispered promise that maybe, just maybe, this world isn’t a cold and meaningless void. Tender, tangy, a riot of flavour restrained by perfect sesame bread. It ruined all other pork sandwiches for me, past and future.

My partner had the HCT—a humble name for what amounts to a structural marvel of heat, crunch, and tang. One bite in, he made the involuntary groan of someone who’s just remembered what joy feels like.

There’s no need to compare Hector’s to other delis in Melbourne. That would be like comparing Greek gods to gym influencers. This isn’t just the best deli in the city. It’s a brief, comforting illusion that the universe might actually care about you.

Come for the sandwiches. Stay because you’ve found religion.

#NihilisticEpicurean #SandwichSalvation #HectorsFitzroy #PorkThatHeals...