Sarah at 8pm while we were lined up informed the all the people lined up that they were closing and not going to serve anyone after the current customer and next customer....which was me! I felt I was the lucky person today.....that happiness was short lived.....as soon as I got there I showed her my Priorty Pass Card (which we are told to do when going to a place that accepts Priority Pass) and she just looked at it with aan annoyed look.....I asked if she was not going to accept it? She said, "What are you going to order?"
So i started telling her my order....she interupted me..."I already told you the kitchen is closed"....(she never did)....I replied no problem...what can i order then? She told us to go to another place. She said anything in the display....so i asked what sandwiches she has....again..."What are you going to order?"....I again politletly said...I can't eat pork...i am a muslim....so what do you have without pork?...."Nothing" they all have Ham.....
I pointed to an egg sandwich....that looks like an egg sandwich...."Well we are closing in 3 mins, do you know what you want to order?" At this point, I said, yes i want thr egg sandwich...she looked at me funny and started pushing the sandwiches around....and saying...this is a curried........eggg...do you want this?
Yes and can you give me an Ice chocolate...AGAIN....she started...."We are closing, I told you, do you know what you want to order, we are closing". At this point I told her, " Yes I know what I want to order. Do you want to take my order OR not? Cuz you keep wasting the time telling me yiur closing instead if taking my order? Now its your choice."
At this point she asked what size do you want? I turned to my daughter and asked her and she replied in audiably...so i yelled ar her already irritated by sarah.."REMOVE YOUR HEAD PHONES".
Trying to turn the tables on me....asked my daughter if she is okay....do you need a hug?....its okay.....it is one of those days.......just dumb drama.....like I was over and an upset customer.
She was the one repeatedly misbehaving with us. We order a milk shake and took 3 drinks. Our order cam to over the $36 limit voucher for priority Pass and i had 2 kids with me as my guest...so she tried to issue 3 vouchers and and charge me $108. I refused and said i have to charge both your guest.
Finally another lady came out and said she will correct it....they never let me sign the Priority Pass machine....just handed over me the receipt. For $42...saod she used me and 1 guest..$72...so i had $30 more if i wanted something else...the attitude was so bad...i just wanted to leave so i said that is fine...
10 mintues later got my drinks.....10 mintues (8:45pm) after that...they asked us to leave the area cuz they were closing...without us even finished our food. They were still working there and didn't have to be sooo rude. Picture taken as 9:05 pm. Sarah need to learn some manners.
2 days after our review, owner replies. Thank you for the review. The staff doesn't work for us any longer. No apology. Clearly shows the owner takes no responsibility or cares about...
Read moreIf you're here at a busier time, be ready to get your orders wrong.
With one person on the cashier and another on the coffees, these guys were processing a continuously growing line of 5-6 customers in the 15 min we were there waiting. A third person helping to process orders and calling out orders would have helped them greatly.
We ordered two coffees, and they put the wrong coffee into my keep cup but we let it go as we didn't have time to spare. We also received the wrong jaffle but only realised this when we were up in the air.
Cashier guy was also very nonchalant about being at work. That's fair given he probably deals with bad customers on a daily basis... But a better system should be put in place to avoid mistakes. Some mistakes can be costly, for example, some allergies to certain ingredients could cost people their flight or even worse, their lives.
If you're in a rush, I recommend against going here. Otherwise, the jaffle was alright, despite not being what...
Read moreQuikshot located right after the security check. There are plenty of seats but they got filled up pretty quickly especially during the peak hour for flights.
If you're in the mood for a no-fuss comfort meal, this combo hits the spot. First off, the pizza is a classic with a perfectly browned crust and a generous layer of melted cheese. It’s got that crispy edge and gooey center that makes each bite satisfying. Definitely the kind of pizza you'd grab while waiting for a flight to catch.
As for the burgers, they’re a good portion, hearty, and paired with a good portion of fries. The buns are nicely toasted with fresh lettuce peeking out, and the fries are golden and crispy. We ordered one cheese burger and one fried chicken burger. They both are not bad. The beef patty is nice and juicy while the fried chicken is crisp.
Overall, it’s the perfect lineup when you just want some good ol’ pizza and burgers without the...
Read more