Saporo Cafe Box Hill — Restaurant in Melbourne

Soporo Cafe Box Hill is definitely one of the better cafes I've visited lately. I ordered a skinny cap, extra hot with 2 sugars and a jam donut. As is usually the way when I order my coffee extra hot I was expecting to receive it at like warm or regular temp but not at Saporo, it was exquisitely hot to the point where I had to wait quite a while before I could sip it without burning my tongue, that's the way I like my cappuccino so to receive it as requested was a nice surprise. The coffee was very nice tasting and lo and behold, the barrister actually stirred it so the sugar dissolved rather than just letting it sit on the bottom like so many do. I don't understand the practise of putting sugar in and not stirring,🤷🏼‍♂️The jam donut was fresh and had a lovely dusting of fine castor sugar, very enjoyable. It was fairly late in the arvo when we were there, they were actually closing up but there were still a few people there and more coming in so I think this is a very popular Cafe and for...

Very poor service. We asked for soy milk and they still used normal milk. We even double checked with the barista and they confirmed they have used soy milk. I’m lactose intolerant and I can certainly tell the difference between soy and normal milk. This has happened a few times before but I never went back to them, but it just became unbearable as it happened too many times. We spent $12 for something we can’t drink at all. So we decided to go back and ask for an exchange. When we went back and told them they used the wrong milk, the lady just yelled at us and threw us a very bad attitude and she even lied, saying that we didn’t say “soy” while ordering. And the next moment she became so nice to the White customers. This is horrible and so racist, I’ve never been treated like that and I’m so disappointed and hurt. We just wanted her to make two soy coffees, is that too...

Heather and her team have catered a number of our corporate functions now. Food quality and quantity always spot on. Set menu options make it no fuss and include a range of prices. We've enjoyed fresh sandwich options, hot finger food options and Heather has also helped us cater for some tricky dietary requirements. And if I pop in to the cafe for my own lunch I can't help but grab one of their plethora of delectable looking...