Ryan the manager is the second worst restuarant manager I have ever dealt with absolutely no customer service skills. No smile clearly lost interest in the job just going through the motions. Went in after booking on the fork set menu advertising. Then Ryan very abruptly said we dont use the fork any more.I just booked through them. Ryan then went on to say 10 people or more I said ok show me. He could not. If handled better would have been more understanding just attitude was poor. Anyway paid for my drinks that didn't even drink and left. Still no sorry I will pass on to the people in my building and my staff my experience. No apology just told not avaliable not even sorry. Great work Squires loft Albert park you are terrible. No wonder people say you are run poorly go to the city or docklands. This is actually the second time dealings with who has been rude. First time turned us away at 8pm said kitchen is closed. Had to laugh again clearly had a bad night wanted to go home. Went to Docklands got Fantastic service. Ryan if you dont enjoy you job or not up to restuarant customer service do something else clearly you don't care anymore and need a change and losing the business money.