The Emerson Rooftop Bar and Club — Restaurant in Melbourne

Got physically assaulted by security here

This place is litterally disgusting, I never write reviews for anywhere ever but i feel this needs a review so other young girls don’t have to deal with what I did on saturday night. Me, my boyfriend and a group of my friends showed up and lined up behind everyone else that was in line, shortly after we were stopped by this man ( which i have included a picture of) who said they were at capacity and would not be letting anybody else in tonight, which we understood and went out of the line and stood to the side to figure out our plans for the rest of the night. As we were doing that me and one of my girlfriends i was with saw a group of people that were behind us be let in straight away with no question, which we were confused about as he had just told my group that the venue was at capacity?? We then went over and tried asking the man what the reasoning behind not letting my group of friends in was, as I was about to do that, This man then shoves me violently multiple times, one by my shoulders and one by my lower neck. (I am legit a 19 year old girl and had not put my hands near him at all) Hard enough that I almost fall over and I also knock over my friend that was standing behind me. My friends all come over to defend/protect me (keep in mind not one of us had laid a hand on this man) I then walk away very upset. One of my male friends I was with then goes up to the other security guards that were standing out the front and let them know what had happened and requested that the man who pushed me apologised to me. They all denied him and said that if i had a problem i should just just call the police. There was one female security there that night (she’s an angel the only person at that venue that wanted to help me) who thought what the guy did was wrong and wanted to help us, but all the male security dismissed her and basically forced her to go away, so disgusting. Anyway I ended up calling the police and turns out there were two other girls that night who also called the police on the same guy, so clearly this man is totally comfortable assaulting...

Security was RUDE. I went on Friday for my birthday in a group of 15 , all girls, all on the guest list, not too drunk, all dressed nice and looking put together and we were all 19-20 years old (like what more can you possibly want😀). I get out of the uber and I’m waiting for my other friends to exit their Ubers and there’s like 2 lines and we are in-front of one (keep in mind this was like 11:20 and not busy at all no need to rush) and security yells at us for being in-front of the wrong line (like sorry it’s my first time here I didn’t know which was which). THEN HE GOES ‘If you’re confused you shouldn’t be here’ like SORRY? So I get into the right line and was at the front of our group in the middle of the line (a couple people back from the front) and the same security walks up the side and gives me a dirty look, crosses his arms and sighs. He goes I DONT have time for this hurry up. We all didn’t know what he was asking for as we weren’t at the front of the line but I get out my ID (which he didn’t actually ask for) and he snatches it out of my hand then goes ‘all good go through’. I wanted to say something to him but I just smiled and said thank you because this guy has the biggest ego ever and probably would have just not let me in. Weirddd experience just ask nicely to see ID next time. The club was nice once we were inside tho! But I’ll go somewhere else next time because there are plenty of nice clubs with security who are lovely to me...

I was invited as a VIP to Club Astra tonight and had one of the most disappointing experiences I’ve ever had at a venue. While waiting in line, security suddenly denied entry for my partner and me for being “too casual” yet they allowed another man, dressed in the exact same outfit, to enter.

Outside the venue, I encountered a man claiming to run the club’s social media. Not only was he dismissive, but also incredibly rude. Instead of addressing my calm and reasonable suggestion that if the club enforces a strict dress code, it should be clearly stated on their website or social media he mocked me by saying I should just “look at the Instagram pictures” to figure out the appropriate attire. He was adjusting his scarf, looking at his phone and even bending down to tie his shoelaces that were already double knotted...? Didn't made any sense. He then walked away mid-conversation without any courtesy. This man was clearly dressed like a gentleman but certainly acts like a pig.

This level of unprofessionalism is unacceptable for any business, let alone one that promotes itself as classy or whatever. The attitude from staff was arrogant, inconsistent, and downright disrespectful. My only regret is not catching this man’s name so others would know exactly who to avoid.

If you’re considering visiting Club Astra, don’t bother. There are far better venues in Melbourne that actually respect...