Incredibly disappointed, booked for 10 peope online after looking up several cafes in the area as we aren't locals and chose The Beehive based on their menu as I have a severe egg allergy and they had a few items I would be able to have and a kids menu for the children. Drove 1 hour 20mins to meet family here for brunch and when we arrived they no longer offered a childrens menu and when I asked about the items on their online menu they said oh sorry thats the old owners menu and we haven't taken it down yet. The cafe also had the old menu on a massive black board and when I asked about items on that, I was also told they haven't changed it yet. I spoke with the manager and explained about my allergy and why I had picked their cafe and asked if she could help suggest items I could have, which I was told they couldn't guarantee cross contamination and wouldn't be able to offer me anything. I suggested what about just a deconstructed bowl from items on the menu so Avocado, Tomato, smoked Salmon etc just so I could have something with my family and was told they don't modify their menu. Wow... in 2022 for a cafe not to care or cater for food allergies is not acceptable, I then had to tell my family that they couldn't cater for me and we had to leave and find somewhere that would. Not quite the special brunch we had planned. I would not recommend this cafe especially if you have any allergies or food...
Read moreWent for what was meant to be a nice Mother's day breakfast, to be told upon arrival we were an hour late for our booking, even though we were sent a confirmation email 36 hrs prior confirming our time slot. Showed the front of house said email, her response was "Must be a glitch in the system, cause we had you down for 7:30" and left us standing there after her very condescending "I'm just so sorry lovely" apology but never once tried to offer a solution or get managment to sort the situation. Then, only after I had to make a scene as we were just being ignored, we were offered a bar to sit at, which I made clear I was not happy with, as we didn't all meet here to not converse over our breakfast and sit in a row, but before we even got to make a decision, they preceded to seat another family there, right in front of us. So I then made the comment "I guess we can't have that seat either?" She walked off on us and never came back, and left us standing there for about 5 minutes, with absolutely no recognition, until we walked away. Would have been nice to have a senior staff member come and admit they'd made a mistake and offered a sincere apology. So thanks, Beehive, for my worst dining experience ever, I didn't even step foot inside your...
Read moreWe arrived early in the morning for breakfast at the bee hive. We were the only two people in the cafe at the time and waited an hour+ for our food (Bacon/Eggs and Corn Fritters). Initially, we were told we would have to wait a short time for our food because they “were doing other things” and “trying to fix the coffee machine”. About 45 minutes later, the same staff member approached us and asked us how our food was, which surprised us because we hadn’t received our food yet - they obviously forgot our order (which is hard to imagine because we were the only people in the cafe). When we suggested we were going to leave because we had to check out of our hotel, we were approached by another staff member and were told “the gas stopped working” and it would be another five minutes. About 10 minutes later, the food came out. The food was good but very expensive for what it was. The staff were not attentive and did not seem to care that we had been waiting so long and did not inform us about the gas issue until we asked what was going on. The coffee machine was broken and was making a loud screeching sound the entire time we were in the cafe, making it hard to hear each...
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