I arrived 20 minutes before closing, so I anticipated there being no more fresh orange juice (unfortunately the machine had already been cleaned), but it also meant I felt like I was in the way ordering an ice cream and grabbing a drink from the fridge. It took a few minutes before anyone even came to serve me and I felt like the woman was rushing to get things packed up rather than thinking about customer service. Despite this, the ice cream was brilliant (a scoop of Boysenberry and a scoop of Hokey Pokey). Though I probably could have managed with one scoop instead of two. Unexpectedly, a woman came out of the cafe section when I was sat outside and handed out free muffins because they would go in the bin otherwise. I did overhear the woman who was a bit rude talking as though she’d had a bad day, which is understandable, everyone does. I just wish I’d had a better experience customer service wise because everything...
Read moreRebecca the owner is lovely, and was even paying attention to my 3yo daughter and showed her to the kitchen as my daughter wanted to take back her plate, and an old phone where they played together for a few minutes. Coffee and hot chocolate was great, they have great yoyo biscuits (they are famous for). We wanted a date & apple cake, we thought she had put our order for that in with the coffees & paid for, kinda a boo-boo by all of us I think unfortunately! But she still offered to give to us at no charge, accepting part of the communication. She certainly goes above and beyond. It's a quirky place, quite lovely actually. I remember going in there over 15 years ago the first time actually, and would have been 8 years since my last visit. So glad to see it's...
Read moreI was really disappointed by my brunch experience here, especially because the their reviews were so positive. The staff were impatient and not welcoming. I was so excited to have the corned beef hash brown, but it was dry and there were only little specks of corned beef. The ‘hash brown’ was mashed potato. It seemed to have been frozen and then deep fried. The baked beans were bland and watery. My friends were disappointed with their meals too - the ‘roasted’ tomatoes had been chucked in the grill for a minute, not roasted at all. Not the best Sunday brunch...
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