Unfriendly, awkward and uncomfortable, this is how I would describe my experience at the 1982 Cafe on Friday afternoon. Why: I ordered 2 regular coffee’s one flat white with sugar and one with almond and honey as well as a small cream puff. $19.20 in total I was charged and paid in full. However I felt it was a little expensive as I had checked the price board upon arrival which clearly stated Coffee f/w $4.20. The small Cream Puff I ordered had no listing in the menu and no visible pricing from the cabinet in which it came from..I politely asked about the pricing of the bill and was not given any explanation just a copy of the receipt..I honestly had never felt so uncomfortable with the cold, unapproachable attitude towards me as a customer. The receipt reflected $7.50 for the small cream puff, then an extra 80c for each regular size coffee?? I asked for two regular size coffees, they came in a regular mug and was not informed it would be extra..I had no issues with the honey and almond milk being extra…the most questionable extra was the sugar I had asked for in my coffee…80c …?? The table at which I sat had free sugar sachets available. I never wanted a refund and didn’t ask for anything other than a friendly honest service a fresh coffee and cake, The coffee and cake were not fresh…awkward, unfriendly and...
Read more3 of us plus a young child went on a Saturday mid morning for coffee/food. Ordered at the counter and had to explain 3 times that in addition to the long black, we wanted a pot/jug of hot water on the side. Out comes an espresso. We sent it back saying it was meant to be a long black with a jug of hot water on the side. Out comes a long black with a cup of hot water. Back it goes again...we finally got there on the third go. Now to the food - ordered Chilli Crab on French Toast. The menu described "crispy soft shell crab, brioche, cornflake, garlic, onion, fresh chilli, spring onion, coriander, house-made triple spicy sauce". It was a plate of tasteless fried stuff. I think it had been pre-fried then fried again. No flavour at all. The brioche was deep fried in cornflake stuff. The menu did not say the whole dish was deep fried. I expected the brioche to be fresh at least. The dish was overwhelmed with spring onion and there was no coriander. If I wasn't starving and on a time limit I'd have sent it back. We asked the young man waiting tables for some cutlery - he just stared at me blankly. Finally got a knife and fork. Disappointing visit. Came with Subiaco locals and unfortunately none of us will...
Read more1982 Food + Coffee
The customer service and their ability to understand and provide the customer with what they need was absolutely on point.
I visited the place with my family, my husband and my two little daughters, for lunch, and we were immediately welcomed and the waiter got us seated within 2 minutes which was outstanding consider the hectic atmosphere of lunch time. Other than that, the design and decoration of the cafe was very interesting with all sort of eye catching features. My family and I really liked the welcoming vibe that this cafe give.
Despite the noisy and busy environment, we were treated with 100% attention from the serving staff of the restaurant. They knew when we wanted to order our food, and was sufficiently knowledgable of the food they provided to assisted me in deciding a meal for my 2nd daughter who was a very picky eater and also have peanut allergy.
The dishes were well garnished and make the food more appealing which made the meal very enjoyable, even my husband couldn’t hold himself back from taking pictures of his “1982 Brotherhood Burger” which was both amusing and pleasing to see.
Thank you for the meal and I will see you guys again...
Read more