George St Deli — Restaurant in Sydney

I used to be a regular here and the rules around their coffee loyalty card aren't displayed anywhere (even on the card). I've been in trouble with them multiple times in the past, which is why i don't go back, but i'll write them up here for everyone based on my interpretation. Just note, that these can change daily / depending on who serves you....

Call us stingy, but regardless of how many coffees you order, you'll only get one stamp. Order 1 coffee? 1 stamp! Order 5 coffees? That's still only one stamp on the card! Even if you offer to order and pay for each one separately, we'll only give you one stamp.

We'll stamp 'where ever' on your card, to make it really hard for you to understand when you've hit the 10th coffee for free. If you misread what we've done and you dare try to claim that 10th free coffee for free when you only have 8 stamps, even by accident - you bet we'll call you out on it. We'll even make a big deal about it and shame you in front of everyone, especially if you're a regular!

If you buy the coffee as part of a pack or combo, no stamp for you either!

Hope this helps everyone :). If it's too confusing, there's about a dozen other coffee shops in Redfern that sell the same thing for...

####FOLLOWING MY REVIEW, THE OWNER APPROACHED ME AND SINCERELY APOLOGIZED FOR THE EXPERIENCE. SHE WAS GENUINE, COURTEOUS, AND PROFESSIONAL, SPEAKING TO ME WITH RESPECT AND HUMILITY. THIS LEVEL OF SERVICE REAFFIRMED WHY I APPRECIATE GETTING MY COFFEE FROM THIS ESTABLISHMENT. I WILL CONTINUE TO BUY COFFEES AT GSD, PROVIDED THAT THE INITIAL ISSUE DOES NOT REOCCUR##

I used to enjoy coming to this cafe, but my recent experience was very disappointing. When I went to redeem my free coffee, I questioned why a new loyalty card was being stamped. Instead of checking thoroughly, the lady in charge insisted I had already received my free coffee previously.

I visit this cafe occasionally, and her response was both frustrating and dismissive. It lacked any sense of care or customer service.

I will not be returning. Fortunately, I found another cafe nearby that offers better...

Ordered the vegetarian bagel for $15. Was it delicious? Yes. Was it something extraordinary? Not really. To be competitive around Redfern they will have to adjust prices down or make their bagels something really unique and more filling (fully aware that cost of ingredients have increased as many businesseshave had to increase their prices in the area). I was left feeling hungry after the bagel and for that price there are plenty of places in Redfern where I can have a substantial (quality) meal and be well fed. I would go back but it would be a treat for that price. The staff were lovely and cannot fault them at all!

Update since last review Went back today after many months and the quality/quantity for the price charged had drastically improved and can confirm I'll be going again as a regular :) . Enjoyed my...