Giving this a 1 star rating would be considered generous, however it's the lowest I can go. My recent experience at this Macca's left me rethinking my life decisions after I ordered a large McChicken Big Mac meal. The disappointment started with the large fries, which felt more like a sad excuse for a small fries, medium at best. They may as well have given me frozen fries with how cold they were, bordering the frozen side of the spectrum. Now the fries weren't the only thing, oh no; You'd hope the drink would give the meal some justice, however it was just another slap in the face, it was worse, and not just worse, it was disappointing, sad, and utterly ridiculous. I received a large coke in my joke of a meal and was greeted by a medium sized disappointment, is there a comedian at play? I wish I got more in my cup to drown out the dryness of the burger. To compare the burger to the Sahara desert would be an insult, an understatement. Now you'd expect after receiving a serving of medium fries in your large, had your large drink filled half way, and received a burger that leaves you yearning for water for how dry it is, you'd atleast expect the dessert to be a redeeming factor of this joke of a meal, but need I go on? The final blow came with the McFlurry, a $5 disappointment. For $5 you'd hope your McFlurry was atleast filled to an adequate amount, but yet again was my most basic expectations not met. The most stingy, pathetic and piss poor serving of icecream had reached an all new height at this Macca's, the worst I've ever seen. This culinary comedy of errors was the last straw (didn't even receive one with my drink to add) for me, I could've saved $5 and invested it on a meal elsewhere that doesn't leave me pondering the value of what I just consumed. I'd rather starve then order from this Macca's again. Don't go here. Spend another 5-10 minutes on the road and go to the next closest one or just go alittle further up the road to Guzman Y Gomez, they...
Read moreI usually don’t mind this macca’s, they’re hit or miss at times but tonight is a real big miss. I ordered a 20pc nugget meal for my partner and a cheeseburger meal for myself. The coke tastes almost like pure soda water, the chips are half cold and without any salt, and the cheeseburger literally came with no beef patty, drowning in so much sauce the paper wrapper was disintegrating taking it out of the bag and, unless youre a love of cheese with sauce, completely inedible. Going through the drive through, the lovely staff member who took my order was probably the only staff member actually keen to do a good job. When waiting to collect the order, I had the privilege of listening to 3 young female staff members swear and complain about how they hate that they either get no shifts or short 3-4 hour shifts. Ultimately, it won’t stop me from coming back when I’m honestly just too tired to cook, or when I just want something fast, it’s a pretty dismal experience save for the first worker who...
Read moreWorst Macdonalds in Penrith. Every time we've gone here and taken food home we've been missing part of our order. The first time this happened we went back and we got treated as though we hadn't ordered what was left out and we had come back to get something for free!! As if! Staff here are horrible. I would suggest training in customer service. Also learning how to smile would be nice! Another thing. The chips are usually old and cold and it always tastes like they've been cooked in old oil. A couole weeks ago we went there again "my mistake" came home and it never fails. A double cheeseburger had only one patty on it. We paid for two, and there was NO cheese on the burger. We've had missing apple pies, you name it. I just feel robbed by this Macdonalds. They charge you and dont give you the items you've paid for. I'll never go back here again. Ps. People ordering through drive through would appreciate...
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