We now know where they got their name: they’ll get you feeling famished by not preparing your meal for your agreed arrival time, and keep you feeling famished by not giving you all your paid for dishes! After messing up our order, not only did they not take responsibility, they didn’t believe us. I now understand why so many other reviewers also scored Phamish down on their messing up their orders too.
When calling in our order to Phamish Vietnamese Café (7:55pm), we asking when the food would be ready for collection. When we were told 15 minutes, we asked if they instead could have it ready in 25 min. Should be easier for them, right? No problem they said, when we arrived at 8.30 the food still wasn’t ready, we were kept waiting for a further 15 minutes. The staff’s explanation for their not bothering to even start preparing some of the dishes before our 8:30 arrival was that they did not want it to get cold. So instead of preparing your dish for your arrival, they think nothing of wasting your time and giving a two finger salute to the convention the rest of us follow. Brilliant! We arrived at our social gathering late as a result of Phamish’s incompetence, and when we opened the meals, only there were only two of the three dishes we had ordered, paid and waited for. I didn’t want to leave this unhappy feedback review, but instead thought to give the restaurant a chance to correct their screw ups. So I messaged Phamish explaining the situation. The respond just made their screw up worse. They made it made clear that they did not believe me that one of the three paid for dishes was missing. Here’s their great customer service ethic: “If that dish had been missing from the bag as claimed, why didn't you ring us on the night, as soon as you found out?” Yea, so I’m going to prioritise chasing a dish rather than socialising at a gathering that Phamish have already caused me to turn up late for. Their response about our “compensation“ added insult to injury: “I only can offer you a dish that you think were missing and a rice.” Jeez thanks Phamish for offering the dish we already paid and waited for, and your disbelief at your staff’s screw up and our integrity. We never got refunded and are never going back. The only reason I'm not giving a 1 star is the two dishes they did deliver were tasty (though above their...
Read moreFusion Vietnamese with creative and unique menu that you can find here.
Love their tamarind prawn and duck prawn pancake. Also the blue swimmer crab dumpling also must try!
Recommended to try!
Duck & prawn pancake 19$ Filled with roasted duck & prawns with fresh herbs
Phamish rice paper rolls 15$ Filled with chicken prawns, vermicelli, Vietnamese mint, wrapped in rice paper and served with peanut & hoisin sauce
Blue swimmer crab dumpling 16$ Crab dumplings, deep fried and stuffed with mushrooms, fresh baby corn & Vietnamese herbs
Banana blossom salad of roasted duck 28$ With Vietnamese herbs & cashew in ginger lime dressing
Cha ca hanoi 28$ Stir fried ocean trout fillet braised with turmeric, galangal, ginger, lightly tossed with dill and shallot
Crispy skin chicken 26$ With homemade plum sauce, five spices , lemon
Shredded coconut fried rice 21$ Wok tossed with tofu, shiitake mushrooms, egg, garlic, shallots &...
Read moreOh Phamish. Their prawn and duck pancakes (rice paper rolls)... I can eat them daily. When I used to reside in the CBD, I would detour via Phamish on my way home from work just to get two of these. Sure it would add an extra 40mins to my journey during peak hour but it is seriously worth it.
If you're dining in, the salt and pepper squid is divine, as is the duck salad. Make sure you check the specials by the counter as well.
As a dine in experience, well, the stools aren't the most comfortable, but that's their intention. In & out. Quick turn around. Also, long queues during peak times but there's a pub down the road for you to have a bevy whilst you wait and they will ring you on your mobile when your turn is up.
Not traditional Vietnamese so don't expect to see Pho on the menu, but don't let that deter you from going. And make sure you order...
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