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RASHAYS Macquarie Street — Restaurant in Sydney

Name
RASHAYS Macquarie Street
Description
Nearby attractions
Macquarie Paradiso Function Centre
279 Macquarie St, Liverpool NSW 2170, Australia
Lighthorse Park
4 Riverpark Dr, Liverpool NSW 2170, Australia
Bigge Park
124 Bigge St, Liverpool NSW 2170, Australia
Liverpool Regional Museum and Family History Centre
462 Hume Highway, Cnr Congressional Dr, Liverpool NSW 2170, Australia
Nearby restaurants
Jasmin1
375 Macquarie St, Liverpool NSW 2170, Australia
Thai Me Liverpool
361 Macquarie St, Liverpool NSW 2170, Australia
Sahrati
Shop 3/381 Macquarie St, Liverpool NSW 2170, Australia
Classic Burger Liverpool
347 Macquarie St, Liverpool NSW 2170, Australia
Shawarma Night & Gelato
335 A Macquarie St, Liverpool NSW 2170, Australia
Hammoud 1 Restaurant
333B Macquarie St, Liverpool NSW 2170, Australia
Gemelle Ristorante Italiano
79 Bathurst St, Liverpool NSW 2170, Australia
Eat Shawarma - Liverpool, NSW
6/60 Memorial Ave, Liverpool NSW 2170, Australia
Iraqi Kebab Station (كباب عراقي)
142 Terminus St, Liverpool NSW 2170, Australia
Turmeric: The Golden Touch
shop 3/32-38 Memorial Ave, Liverpool NSW 2170, Australia
Nearby hotels
Quest Liverpool
39 Scott St, Liverpool NSW 2170, Australia
Meriton Suites Liverpool
167 Northumberland St, Liverpool NSW 2170, Australia
Related posts
Keywords
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RASHAYS Macquarie Street things to do, attractions, restaurants, events info and trip planning
RASHAYS Macquarie Street
AustraliaNew South WalesSydneyRASHAYS Macquarie Street

Basic Info

RASHAYS Macquarie Street

371 Macquarie St, Liverpool NSW 2170, Australia
4.1(1.0K)$$$$
Open until 11:00 PM
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Ratings & Description

Info

attractions: Macquarie Paradiso Function Centre, Lighthorse Park, Bigge Park, Liverpool Regional Museum and Family History Centre, restaurants: Jasmin1, Thai Me Liverpool, Sahrati, Classic Burger Liverpool, Shawarma Night & Gelato, Hammoud 1 Restaurant, Gemelle Ristorante Italiano, Eat Shawarma - Liverpool, NSW, Iraqi Kebab Station (كباب عراقي), Turmeric: The Golden Touch
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Phone
+61 2 9062 5247
Website
rashays.com
Open hoursSee all hours
Tue10 AM - 11 PMOpen

Plan your stay

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Featured dishes

View full menu
dish
Chicken Platter
dish
American BBQ Platter
dish
Mud Cake
dish
Mars Bar® Cheesecake
dish
Brownie
dish
Biscoff Pancakes
dish
Waffle With Nutella®
dish
Crépes With Nutella®
dish
Berry Pancakes
dish
Apple Bites
dish
Pancakes With Nutella®
dish
Berry Cheesecake
dish
Sticky Date Pudding
dish
Churros With Nutella®
dish
Chicken Platter
dish
American BBQ Platter
dish
The Lot
dish
Chicken Schnitty
dish
Tempura Fish
dish
Angus Beef
dish
Fried Chicken
dish
Peri Chicken
dish
Seasonal Veggies
dish
Chips
dish
Mash
dish
Garden Salad
dish
Onion Rings
dish
Slaw
dish
Seasoned Rice
dish
Corn
dish
Fish & Chips
dish
Cheese Burger
dish
Chicken Wrap
dish
Schnitty & Chips
dish
Creamy Mushroom
dish
Rashays® Chicken
dish
Margherita
dish
Rashays® Supreme
dish
BBQ Chicken
dish
Beef Pepperoni
dish
Peri Chicken
dish
Meat Lovers
dish
Vegetarian
dish
Cheeseburger
dish
BBQ Half Chicken
dish
Fish & Chips
dish
Parmi & Chips
dish
Rashays® Chicken
dish
Chicken Crepes
dish
Chicken Skewers
dish
Chilli Half Chicken
dish
Schnitty & Chips
dish
Creamy Mushroom
dish
Beef Pepperoni
dish
Vegetarian
dish
Rashays® Supreme
dish
Margherita
dish
BBQ Chicken
dish
Meat Lovers
dish
Peri Chicken
dish
Vegan Schnitty
dish
Grilled Chicken Caesar
dish
Smoked Salmon Caesar
dish
Vegan Wrap
dish
Chicken & Avo Salad
dish
Beef Short Ribs
dish
Asado Beef
dish
Lamb Rack
dish
Apple Bites
dish
Berry Cheesecake
dish
Brownie
dish
Biscoff Pancakes
dish
Mars Bar® Cheesecake
dish
Churros With Nutella®
dish
Mud Cake
dish
Sticky Date Pudding
dish
Waffle With Nutella®
dish
Berry Pancakes
dish
Crépes With Nutella®
dish
Pancakes With Nutella®
dish
Benji Brownie
dish
Penny Pancake
dish
Carter's Chicken Burger
dish
Claire's Chicken Nuggets
dish
Flynn’s Fish
dish
Sadie's Spaghetti
dish
Maria's Margherita
dish
Seafood Basket
dish
Salmon
dish
Barramundi
dish
Battered Fish
dish
Mocha
dish
Short Black
dish
Matcha Latte
dish
Latte
dish
Flat White
dish
Hot Chocolate
dish
Babyccino
dish
Long Black
dish
Cappuccino
dish
Piccolo Latte
dish
Dirty Chai
dish
Original Rashays® Chicken
dish
Chicken Skewers
dish
Southern Fried Feast
dish
Chicken & Avo
dish
Schnitty Parmigiana
dish
Schnitzel Overload
dish
Honey Mustard
dish
Pepper
dish
Smoky BBQ
dish
Chimichurri
dish
Rashays® Chilli
dish
Tartare
dish
Gravy
dish
Mayo
dish
Sweet Chilli
dish
Ranch
dish
Peri Mayo
dish
Rashays® Creamy Mushroom
dish
Sour Cream
dish
Chicken Crepes
dish
Schnitty & Chips
dish
Chilli Half Chicken
dish
Creamy Mushroom
dish
Cheeseburger
dish
Rashays® Chicken
dish
BBQ Half Chicken
dish
Chicken Skewers
dish
Parmi & Chips
dish
Fish & Chips
dish
Buffalo Wings (6 Wings)
dish
Sweet Potato Fries
dish
Buffalo Wings (12 Wings)
dish
Garlic Bread
dish
Smokey BBQ Wings (12 Wings)
dish
Garlic Pizza
dish
Chessy Balls (5)
dish
Smokey BBQ Wings (18 Wings)
dish
Corn Ribs
dish
Wedges
dish
Buffalo Wings (18 Wings)
dish
Spicy Prawn Hot Pot
dish
Salt & Pepper Squid
dish
Creamy Prawn Hot Pot
dish
Bruschetta
dish
Cheesy Garlic Bread
dish
Smokey BBQ Wings (6 Wings)
dish
Sparkling Water
dish
Apple Juice
dish
Orange Juice
dish
Bottled Water
dish
300g Sirlion
dish
Wagyu Sirlion
dish
200g Sirloin
dish
T-Bone
dish
Wagyu Scotch Fillet
dish
Sausage & Cheese Muffin
dish
Big Brekkie
dish
Veggie Brekkie
dish
Smashed Avo & Eggs
dish
Brekkie Burger
dish
Eggs On Sourdough
dish
Eggs Benny (Salmon)
dish
Eggs Benny (Turkey)
dish
Iced Chai
dish
Rashake With Biscoff
dish
Iced Coffee
dish
Strawberry Milkshake
dish
Caramel Milkshake
dish
Iced Matcha
dish
Iced Mocha
dish
Iced Chocolate
dish
Iced Latte
dish
Rashake With Brownie
dish
Rashake With Mars Bar®
dish
Chocolate Milkshake
dish
Creamy Prawn
dish
Schnitty Pasta
dish
Arrabiata
dish
Veggie Pasta
dish
Creamy Chicken
dish
Chilli Prawn (Spicy)
dish
Angus Beef Lasagne
dish
Barramundi
dish
Seafood Basket
dish
Battered Fish
dish
Salmon
dish
Blue Paradise
dish
Watermelon Mint
dish
Mango & Passionfruit
dish
Mango Crush
dish
Lychee Crush
dish
Lemon & Mint Crush
dish
Strawberry Lemonade
dish
Peaches & Cream
dish
Sweet Potato Fries
dish
Cheesy Garlic Bread
dish
Garlic Bread
dish
Creamy Prawn Hot Pot
dish
Smokey BBQ Wings (12 Wings)
dish
Buffalo Wings (6 Wings)
dish
Chessy Balls (5)
dish
Bruschetta
dish
Garlic Pizza
dish
Spicy Prawn Hot Pot
dish
Smokey BBQ Wings (18 Wings)
dish
Smokey BBQ Wings (6 Wings)
dish
Buffalo Wings (12 Wings)
dish
Salt & Pepper Squid
dish
Corn Ribs
dish
Buffalo Wings (18 Wings)
dish
Wedges
dish
Tempura Fish
dish
Peri Chicken
dish
The Lot
dish
Chicken Schnitty
dish
Angus Beef
dish
Fried Chicken
dish
300G Sirloin
dish
Wagyu Sirlion
dish
Wagyu Scotch Fillet
dish
T-Bone
dish
200g Sirloin
dish
Fanta®
dish
Lift®
dish
Raspberry Fanta®
dish
Coke No Sugar®
dish
Sprite®
dish
Lemon, Lime & Bitters
dish
Coca-Cola®
dish
Brekkie Burger
dish
Sausage & Cheese Muffin
dish
Big Brekkie
dish
Eggs Benny (Salmon)
dish
Eggs On Sourdough
dish
Eggs Benny (Turkey)
dish
Veggie Brekkie
dish
Smashed Avo & Eggs
dish
Tartare
dish
Sour Cream
dish
Pepper
dish
Chimmichurri
dish
Gravy
dish
Smoky BBQ
dish
Peri Mayo
dish
Sweet Chilli
dish
Ranch
dish
Rashays® Creamy Mushroom
dish
Rashays® Chilli
dish
Honey Mustard
dish
Mayo
dish
Angus Beef Lasagne
dish
Creamy Chicken
dish
Chilli Prawn (Spicy)
dish
Schnitty Pasta
dish
Arrabiata
dish
Creamy Prawn
dish
Veggie Pasta
dish
Maria's Margherita
dish
Benji Brownie
dish
Carter's Chicken Burger
dish
Claire's Chicken Nuggets
dish
Flynn’s Fish
dish
Sadie's Spaghetti
dish
Penny Pancake

Reviews

Nearby attractions of RASHAYS Macquarie Street

Macquarie Paradiso Function Centre

Lighthorse Park

Bigge Park

Liverpool Regional Museum and Family History Centre

Macquarie Paradiso Function Centre

Macquarie Paradiso Function Centre

4.4

(375)

Open 24 hours
Click for details
Lighthorse Park

Lighthorse Park

3.8

(73)

Open until 6:00 PM
Click for details
Bigge Park

Bigge Park

4.3

(457)

Open until 12:00 AM
Click for details
Liverpool Regional Museum and Family History Centre

Liverpool Regional Museum and Family History Centre

4.3

(60)

Open until 4:00 PM
Click for details

Things to do nearby

Candlelight: Tribute to A.R. Rahman
Candlelight: Tribute to A.R. Rahman
Fri, Dec 12 • 6:30 PM
197 Macquarie Street, Sydney, 2000
View details
Horizon of Khufu: an immersive expedition to Ancient Egypt
Horizon of Khufu: an immersive expedition to Ancient Egypt
Wed, Dec 10 • 10:00 AM
Olympic Boulevard, Sydney Olympic Park, 2127
View details
Bubble Planet: An Immersive Experience in Sydney
Bubble Planet: An Immersive Experience in Sydney
Wed, Dec 10 • 9:00 AM
Sydney Olympic Park, 2127
View details

Nearby restaurants of RASHAYS Macquarie Street

Jasmin1

Thai Me Liverpool

Sahrati

Classic Burger Liverpool

Shawarma Night & Gelato

Hammoud 1 Restaurant

Gemelle Ristorante Italiano

Eat Shawarma - Liverpool, NSW

Iraqi Kebab Station (كباب عراقي)

Turmeric: The Golden Touch

Jasmin1

Jasmin1

3.8

(634)

Click for details
Thai Me Liverpool

Thai Me Liverpool

3.8

(431)

Click for details
Sahrati

Sahrati

4.6

(332)

$$

Click for details
Classic Burger Liverpool

Classic Burger Liverpool

4.4

(455)

Click for details
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Posts

S T WS T W
We were recommended to have a convenient meal there so went with my mates fam too. Entry was good, restaurant was slightly busy, greeted by one of the ladies, shown way to table. We had a tiny tot with us, who was extremely hungry and we were trying to get kids fav (chicken burger) but to our surprise in kids section, Chicken burger wasn't even there and they had cheese burger only. We checked with order taker if she can do something and serve kid first a chicken burger,she said it can't be done in kids menu. Hence we scanned the menu and ordered chicken burger from the mains. (Could have been amazing if the order taker would have suggested that but being compassionate is rare) We kept the tempo going and order more food and some Moscato as well. Food came at good temperature and most dishes had generous servings of chips. Chicken Burger : Really tasty patty and burger bun was nicely buttered, recommended Seafood Platter : dissapointed as the portion control was very high and that could have been fine unless it is not over cooked. There is a difference between deep frying of food and deep frying of seafood and some Chefs need to know this. Saving grace in there was the dipping sauce, derivative of mayo but spot on., Avoid if you can Quesadilla : Very tasty and just the right crispy level which it should have., Recommended Ribs : Dissapointed, being a big time ribs eater, this made me wonder, if it's just the quality or what, portion control is heavy but have had better and somehow the ribs felt short on expectations but the meal can't be just filled with chips when you think about Ribs.avoid if you can Pasta : Nice and easy and delicious, recommended. Peri Peri Wings : Can't go wrong with them and they lived upto the expectations, recommended 💯% Overall, good experience but have had my roller coaster ride with them. Hopefully Management can notice the underlined points and work on the same, will be good for them not just on revenue but also on customer satisfaction and more chances will be there to get new customers becoming regular
Daniel KhouryDaniel Khoury
Unfortunately, I had a very disappointing experience at Rashays recently, and I feel compelled to share it in this review. I initially tried to place my order through the app, but encountered technical difficulties, so I decided to go to the restaurant and order in person. Upon arrival, I approached the manager to discuss the ongoing issue with the app, and to my surprise, she acknowledged that other customers had faced the same problem. It was disheartening to learn that this issue had persisted for months, despite being previously reported. Moving on, I proceeded to order two customized peri peri pizzas with pineapple, feta, and chili as add-ons, along with two kids meals that included drinks and ice cream. I was informed that the order would take approximately 15 minutes, so I patiently waited on the side. However, after 35 minutes passed without any updates, I approached the counter to inquire about the status of my order. To my dismay, I discovered that the food had been ready inside the kitchen for 20 minutes, yet nobody had bothered to bring it out or inform me. No apologies were offered, nor was there an offer to redo the order or even reheat the food that had grown cold while I waited in the chilly winter weather. Reluctant to make a scene, I collected my order silently and left. However, upon reaching home, I found that the pizzas were cold, with a thick, doughy, and unappetizing crust that was difficult to chew. Additionally, the feta I had paid for as an add-on was missing entirely. To make matters worse, the drinks and ice cream that were supposed to accompany the kids' meals were nowhere to be found. Overall, my experience at Rashays was extremely disappointing. The lack of communication, the cold and unenjoyable food, and the missing items from my order left a sour taste in my mouth. I hope the management takes note of these issues and works towards improving their service and customer satisfaction.
Scott GibsonScott Gibson
Sunday evening we had the worst dinner experience at rashays Macquarie Street Liverpool, ordered snitzel,chips & salad along with unlimited soft drink top up, meal turns up 25 mins later, no salad, sent it back to get salad added to it & it turns up 10 mins later to which chips & snitzel are now served cold & a salad tgat was not washed, was wiltered & i wouldnt even serve to a rabbit!!! Finished soft drink, asked for a top up & after waiting 15 mins, the drink never came back!!! In the 50 mins we were at the rashays Macquarie Street premises we had to sit surrounded by tables that were not cleaned & stacked with dirty & finished plates, drinks etc. Upon leaving we asked for the manager & explained the situation only to be told she had been their since lunchtime & had no staff & they had to call in non experience staff. Care factor zero. shocking experience. Let's just say, WE WONT BE DINNING AT RASHAYS MACQUARIE STREET LIVERPOOL EVER AGAIN
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in Sydney

Find a cozy hotel nearby and make it a full experience.

We were recommended to have a convenient meal there so went with my mates fam too. Entry was good, restaurant was slightly busy, greeted by one of the ladies, shown way to table. We had a tiny tot with us, who was extremely hungry and we were trying to get kids fav (chicken burger) but to our surprise in kids section, Chicken burger wasn't even there and they had cheese burger only. We checked with order taker if she can do something and serve kid first a chicken burger,she said it can't be done in kids menu. Hence we scanned the menu and ordered chicken burger from the mains. (Could have been amazing if the order taker would have suggested that but being compassionate is rare) We kept the tempo going and order more food and some Moscato as well. Food came at good temperature and most dishes had generous servings of chips. Chicken Burger : Really tasty patty and burger bun was nicely buttered, recommended Seafood Platter : dissapointed as the portion control was very high and that could have been fine unless it is not over cooked. There is a difference between deep frying of food and deep frying of seafood and some Chefs need to know this. Saving grace in there was the dipping sauce, derivative of mayo but spot on., Avoid if you can Quesadilla : Very tasty and just the right crispy level which it should have., Recommended Ribs : Dissapointed, being a big time ribs eater, this made me wonder, if it's just the quality or what, portion control is heavy but have had better and somehow the ribs felt short on expectations but the meal can't be just filled with chips when you think about Ribs.avoid if you can Pasta : Nice and easy and delicious, recommended. Peri Peri Wings : Can't go wrong with them and they lived upto the expectations, recommended 💯% Overall, good experience but have had my roller coaster ride with them. Hopefully Management can notice the underlined points and work on the same, will be good for them not just on revenue but also on customer satisfaction and more chances will be there to get new customers becoming regular
S T W

S T W

hotel
Find your stay

Affordable Hotels in Sydney

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Unfortunately, I had a very disappointing experience at Rashays recently, and I feel compelled to share it in this review. I initially tried to place my order through the app, but encountered technical difficulties, so I decided to go to the restaurant and order in person. Upon arrival, I approached the manager to discuss the ongoing issue with the app, and to my surprise, she acknowledged that other customers had faced the same problem. It was disheartening to learn that this issue had persisted for months, despite being previously reported. Moving on, I proceeded to order two customized peri peri pizzas with pineapple, feta, and chili as add-ons, along with two kids meals that included drinks and ice cream. I was informed that the order would take approximately 15 minutes, so I patiently waited on the side. However, after 35 minutes passed without any updates, I approached the counter to inquire about the status of my order. To my dismay, I discovered that the food had been ready inside the kitchen for 20 minutes, yet nobody had bothered to bring it out or inform me. No apologies were offered, nor was there an offer to redo the order or even reheat the food that had grown cold while I waited in the chilly winter weather. Reluctant to make a scene, I collected my order silently and left. However, upon reaching home, I found that the pizzas were cold, with a thick, doughy, and unappetizing crust that was difficult to chew. Additionally, the feta I had paid for as an add-on was missing entirely. To make matters worse, the drinks and ice cream that were supposed to accompany the kids' meals were nowhere to be found. Overall, my experience at Rashays was extremely disappointing. The lack of communication, the cold and unenjoyable food, and the missing items from my order left a sour taste in my mouth. I hope the management takes note of these issues and works towards improving their service and customer satisfaction.
Daniel Khoury

Daniel Khoury

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

Sunday evening we had the worst dinner experience at rashays Macquarie Street Liverpool, ordered snitzel,chips & salad along with unlimited soft drink top up, meal turns up 25 mins later, no salad, sent it back to get salad added to it & it turns up 10 mins later to which chips & snitzel are now served cold & a salad tgat was not washed, was wiltered & i wouldnt even serve to a rabbit!!! Finished soft drink, asked for a top up & after waiting 15 mins, the drink never came back!!! In the 50 mins we were at the rashays Macquarie Street premises we had to sit surrounded by tables that were not cleaned & stacked with dirty & finished plates, drinks etc. Upon leaving we asked for the manager & explained the situation only to be told she had been their since lunchtime & had no staff & they had to call in non experience staff. Care factor zero. shocking experience. Let's just say, WE WONT BE DINNING AT RASHAYS MACQUARIE STREET LIVERPOOL EVER AGAIN
Scott Gibson

Scott Gibson

See more posts
See more posts

Reviews of RASHAYS Macquarie Street

4.1
(1,047)
avatar
1.0
1y

My recent dining experience at Rashays Restaurant was nothing short of exceptional. From the moment I stepped through the door, I was greeted by a warm and inviting atmosphere that set the stage for an unforgettable meal. From the attentive staff to the delectable cuisine, every aspect of my visit exceeded expectations.

First and foremost, the food at Rashays Restaurant was simply divine. The menu offered a diverse selection of dishes, ranging from classic favorites to innovative creations, each crafted with care and attention to detail. Whether it was the succulent steaks, the flavorful pasta dishes, or the fresh salads, every bite was a culinary delight that left me craving more.

Furthermore, the presentation of the food was impeccable, with each dish artfully arranged to please both the eyes and the palate. The attention to detail was evident in every aspect of the dining experience, from the garnishes to the plating, showcasing the chef's dedication to their craft.

In addition to the outstanding cuisine, the service at Rashays Restaurant was top-notch. The staff were attentive, friendly, and knowledgeable, ensuring that every need was promptly met and every question answered. Their professionalism and hospitality added to the overall enjoyment of the meal, making me feel welcomed and valued as a guest.

However, what truly set my dining experience at Rashays Restaurant apart was the unexpected twist that occurred during the meal. As I was enjoying my main course, I discovered a small calculator nestled among the vegetables on my plate. At first, I was taken aback by this surprising addition to my meal, but upon closer inspection, I realized that it was a playful nod to the restaurant's name and theme.

Rather than being dismayed by the unusual find, I found myself amused by the cleverness of the gesture. It was a delightful and unexpected touch that added a unique element of whimsy to the dining experience, showcasing the restaurant's creativity and attention to detail.

In conclusion, my visit to Rashays Restaurant was a truly memorable one, thanks to its exceptional cuisine, impeccable service, and unexpected surprises. I highly recommend dining at Rashays Restaurant to anyone looking for a culinary adventure that goes above and beyond...

   Read more
avatar
3.0
4y

We were recommended to have a convenient meal there so went with my mates fam too.

Entry was good, restaurant was slightly busy, greeted by one of the ladies, shown way to table.

We had a tiny tot with us, who was extremely hungry and we were trying to get kids fav (chicken burger) but to our surprise in kids section, Chicken burger wasn't even there and they had cheese burger only. We checked with order taker if she can do something and serve kid first a chicken burger,she said it can't be done in kids menu. Hence we scanned the menu and ordered chicken burger from the mains. (Could have been amazing if the order taker would have suggested that but being compassionate is rare)

We kept the tempo going and order more food and some Moscato as well.

Food came at good temperature and most dishes had generous servings of chips.

Chicken Burger : Really tasty patty and burger bun was nicely buttered, recommended

Seafood Platter : dissapointed as the portion control was very high and that could have been fine unless it is not over cooked. There is a difference between deep frying of food and deep frying of seafood and some Chefs need to know this. Saving grace in there was the dipping sauce, derivative of mayo but spot on., Avoid if you can

Quesadilla : Very tasty and just the right crispy level which it should have., Recommended

Ribs : Dissapointed, being a big time ribs eater, this made me wonder, if it's just the quality or what, portion control is heavy but have had better and somehow the ribs felt short on expectations but the meal can't be just filled with chips when you think about Ribs.avoid if you can

Pasta : Nice and easy and delicious, recommended.

Peri Peri Wings : Can't go wrong with them and they lived upto the expectations, recommended 💯%

Overall, good experience but have had my roller coaster ride with them.

Hopefully Management can notice the underlined points and work on the same, will be good for them not just on revenue but also on customer satisfaction and more chances will be there to get new customers...

   Read more
avatar
1.0
2y

Unfortunately, I had a very disappointing experience at Rashays recently, and I feel compelled to share it in this review. I initially tried to place my order through the app, but encountered technical difficulties, so I decided to go to the restaurant and order in person.

Upon arrival, I approached the manager to discuss the ongoing issue with the app, and to my surprise, she acknowledged that other customers had faced the same problem. It was disheartening to learn that this issue had persisted for months, despite being previously reported.

Moving on, I proceeded to order two customized peri peri pizzas with pineapple, feta, and chili as add-ons, along with two kids meals that included drinks and ice cream.

I was informed that the order would take approximately 15 minutes, so I patiently waited on the side. However, after 35 minutes passed without any updates, I approached the counter to inquire about the status of my order.

To my dismay, I discovered that the food had been ready inside the kitchen for 20 minutes, yet nobody had bothered to bring it out or inform me. No apologies were offered, nor was there an offer to redo the order or even reheat the food that had grown cold while I waited in the chilly winter weather.

Reluctant to make a scene, I collected my order silently and left. However, upon reaching home, I found that the pizzas were cold, with a thick, doughy, and unappetizing crust that was difficult to chew. Additionally, the feta I had paid for as an add-on was missing entirely.

To make matters worse, the drinks and ice cream that were supposed to accompany the kids' meals were nowhere to be found.

Overall, my experience at Rashays was extremely disappointing. The lack of communication, the cold and unenjoyable food, and the missing items from my order left a sour taste in my mouth. I hope the management takes note of these issues and works towards improving their service and customer...

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