Sandy Bar Cafe — Restaurant in Sydney

We came as 2 separate couple. The food was ok, we had fish tacos slightly on the smaller side. Portuguese chicken wrap and sweet potato fries x 2 and the burger. One of our wraps was 20 mins later than the others. The service staff are mostly young. Which is not a problem, but I didn't see a whole lot of urgency when we were waiting. They were bad, though.

Beautiful spot to take the views in, would go back again.

Note to management: Some of your lower white chairs look uncomfortable and at a weird level to eat at. Think these put people off eating at these, think you miss an opportunity to have better seating and get more covers. Also, it was all ok.... You have such an amazing spot where you have loads of parking and easy to get to. There is an opportunity to be really good at a couple of things in order to attract people. Maybe serve frozen margs, or choose something on the menu to be signature that is really good. That puts you on the map. Cafes that are doing really well are going viral because they have a small but amazing menu. Also, you have a ton of walkers/runners go past you everyday with the Spit to Manly walk. Us included, maybe advertise something healthy to talk on the walk? A freshly squeeze green juice. The Cafe is lovely, but just lovely. Nothing specia like, I think if you really know your ideal customer and serve them, you would have a line...

The service is worse than zero star. We arrived the cafe and placed our food order at 1:23pm. We were still waiting for my steak sandwich after half an hour. Then asking a staff for checking the order, but we had not received any updates. As I could see the other customers received their beef sandwich even they ordered behind us, checking with another staff. The darama time came. The staff said everyone was waiting 30 min for their food because they were busy without any apologies at all. I even could not see any apologies on her face. She was like I didn't care.

Finally, my steak sandwich came in after around 50min waiting. The more interesting thing was our fish tacos came again. I was saying we already had the fish tacos as appearartly the empty plate was on the table. The staff(the same staff told me 30mins wait was normal before) was like do you need it or not? Just take it as complementary. I was so shocked and didn't know what to say at that moment. I assumed they actually missed our order. And they even did not try to give us an explanation.

The servie was extremely bad and unacceptable. I am not sure if I was treated like this due to they are racist (I am Chinese) or I don't have a boat. Hope they are not! Please avoid this cafe in case your weekend...

Very quirky place, most of the staff are nice BUT -Still not accepting cash, this is very annoying when buying a coffee or any thing under $15. Their eftpos was down the other day and the chaos was unbelievable! IT IS LEGAL TENDER!!! get with the program! (It is no longer a COVID risk just pure laziness) -Food is expensive for what it is Burgers etc. But coffee is about the only affordable item. -A lot of the items are high sugar items for example brioche buns(they were a thing but very daggy now) etc One of the most annoying things about this place is the breakfast menu goes until 12! On what planet do they think we’re on? Who wants breakfast between 1130 & 12?!?! I understand some items being all day but no lunch time menu until 12 is a joke! Not even a card for loyalty customers to get a least a coffee for free after the 10th etc (used to have it but have stopped doing this).

I come here fairly regularly as it’s one of few places to get a coffee/eat on the harbour ( where I work) and every time it makes me think I’m in the wrong industry! So many common errors easily fixed but the owners simply don’t care.... Must be nice to not have to think about the old adage “The customer is always right” especially after reading other reviews a lot with...