Starbucks The Rocks — Restaurant in Sydney

Good place, good food. Amazing. Review of Starbucks Café – A Pleasant Escape with Great Taste

Starbucks has always been a reliable choice for coffee lovers, and this particular café continues to exceed expectations. From the moment you step inside, the atmosphere welcomes you with a cozy and modern design, soft lighting, and the comforting aroma of freshly brewed coffee. The seating is spacious, with a mix of communal tables and quiet corners perfect for working, reading, or chatting with friends.

The staff is friendly and efficient, offering warm smiles and helpful suggestions. The menu is diverse, with seasonal drinks adding exciting new flavors. I personally recommend the Caramel Macchiato or the Cold Brew with Vanilla Sweet Cream – both rich, smooth, and perfectly balanced. The pastries and sandwiches are fresh and satisfying, a great complement to your drink.

What sets this Starbucks apart is its calm, inviting vibe. Background music is relaxing, not overpowering, and the free Wi-Fi makes it a great place for productivity. Whether you're stopping by for a quick caffeine fix or spending a few hours unwinding, this café offers a comfortable, enjoyable experience. It’s more than just a coffee stop – it’s a cozy little retreat in the middle of a busy day. Highly...

I’ve been a loyal Starbucks customer at The Rocks, Sydney location for a long time, often buying drinks for myself and my coworkers. However, today’s experience was shockingly unprofessional and disrespectful.

I ordered an orange juice with extra espresso shots, something I’ve been doing regularly at this very store without any issues. But today, the cashier (Named as “Magnolia” as in the picture) rudely refused and said I had to buy a coffee to get espresso. When I politely explained that I’ve ordered it before, she became argumentative and dismissive.

Worse, another staff member (a Black-Asian woman with heavy mascara on eyelashes) stood behind the counter rolling her eyes and pouting at me in an openly mocking way. Completely unacceptable behavior.

The cashier even sarcastically said, “I’ll tell my manager and let’s see if i can add it for you or not” I was shocked at how hostile and arrogant she was over such a simple request.

This is not the level of customer service one expects from Starbucks, especially toward regular customers. I hope management addresses this seriously, because this kind of treatment makes me and potentially my whole office reconsider where we buy our daily coffee.

I hope her life is not as rough...

I’ve been a loyal Starbucks customer at The Rocks, Sydney location for a long time, often buying drinks for myself and my coworkers. However, today’s experience was shockingly unprofessional and disrespectful.

I ordered an orange juice with extra espresso shots, something I’ve been doing regularly at this very store without any issues. But today, the cashier (an Asian woman with glasses, name starting with “M”) rudely refused and said I had to buy a coffee to get espresso. When I politely explained that I’ve ordered it before, she became argumentative and dismissive.

Worse, another staff member (a Black-Asian woman with heavy mascara on eyelashes) stood behind the counter rolling her eyes and pouting at me in an openly mocking way. Completely unacceptable behavior.

The cashier even sarcastically said, “I’ll tell my manager and let’s see if i can add it for you or not” I was shocked at how hostile and arrogant she was over such a simple request.

This is not the level of customer service one expects from Starbucks, especially toward regular customers. I hope management addresses this seriously, because this kind of treatment makes me and potentially my whole office reconsider where we buy our...