Tago-an — Restaurant in Sydney

I live a few minutes walk from the restaurant and used to go there quite often for convenience but will no longer go back. They are just not accommodating. I walked over with a newborn asleep in the pram and they did not let us in even though there were many seats available. They said the pram could cause accidents....I have never heard of such thing and everywhere I went people are always very helpful and accommodating. Even before this incident, they would refuse to replace the sashimi in their lunch boxes with a piece of cucumber, avocado or anything that was cooked because i couldnt eat the raw food while I was pregnant. Once I even called them to check if they were open till 9:00 or closing early and they told us it was ok if we were arriving in 10 minutes. But then they decided to close early even though we did arrive within 10 minutes,

But really, refusing prams and kids at the door for no reason and not having mentioned anywhere before on their website has made me decided to not go back to them anymore. There are plenty other good options...

JAPANESE WITH DISGRACEFUL SERVICE BE WARNED!!!! FOOD IS JUST PLAIN BELOW AVERAGE. UNLESS U HAVE NOT EATEN BETTER JAPANESE FOOD.

Iwent to this restaurant for a quick meal and was met with a rude waitress. I booked a table last minute and was told that I need to return the table in 1 hr. I agreed and proceeded to the restaurant. When we arrived, the waitress was so rude to be loud asking if we are sure we can finished in time. The table nearby was laughing. If I am the waitress I would be embarrassed and her behavior will affect the image of Japanese and the restaurant. I told her before I left that I have traveled the whole Japan but not once met with unJpanese disgraceful attitude. In addition, this is not fine dinning and does not required more than an hr to eat. The food is pretty below average in Japan standard or Japanese standard in Aus, the dishes can be easily replaced in Any Sydney Japanese restaurants. There is Sake...

Very rude service from manageress. Got told off for not ordering as much food as everyone else in the restaurant & only getting share plates instead of main meals each. It seems they felt they wasted a table on us. She got annoyed when one of our party was 10 mins late & rushed us into ordering despite having over an hour left on our booking. Then got annoyed with us that another person in our party hadn't shown up. She could have taken the 3rd table away to make another 2 seater but chose to leave it that way so she could carry on about it. We basically felt like we were in trouble the whole time! Highly inhospitable environment. We felt very unwelcomed & couldn't wait to leave. Food was very average & no where near good enough to warrant the amount of passive aggression we had to sit through. Needless to say, won't...