first time to come and dine in this restaurant. gave our order is less than 5 minutes upon arrival. took more than 20 minutes but still no food came. another lady approached and asked what’s our order, I told the staff that a Korean staff asked for our order long time ago.. nevertheless, we have to repeat the order and waited again..
the food isn’t that bad but the poor service is something that I personally will never recommend anyone to come and dine. we parked nearby and this is in the city, parking can be very tricky and penalty specially on a long holiday would mean a double demerits if it would be beyond the specified time. We just had a quick stop over to eat but never expected to wait for more than 30 minutes just to realised that our food wasn’t even in their system and not prepared in the first place even if a staff did asked our orders long time ago..
first set meal came.. then another set came with only the meat.. rice took another 3 minutes after calling the staffs attention.. 🤦🏼♀️ it wasn’t what I expected as a first timer in this shop.
Korean food isn’t that cheap and remember this is on a public holiday.. streets can be busy and penalty can be double. foot traffic in the said restaurant was good, about 90 percent full. the restaurant customers were about 95 percent eating when we came. just one staff who took the order but never actually reported the order for it to be processed. as a new customer, often times we wait and see how much time could be involved in cooking.. but when another staff asked, what’s your order? this is...
Read moreHorrible experience. Ordered two regular chickens to be served tiny pieces that barely filled up half the plate after prices had been raised. They were not good enough to be counted as chicken. Nay, they sullied the very name of Korean Fried Chicken. We were presented with 8 scrawny pieces of dried up meat. They were shrivelled, naked - ashamed of the fact that they were being passed off as ‘Korean Fried Chicken’ in the first place. After raising the issue, the staff tried to convince us it was a standard portion and that the batter was thinner. I felt sorry for them- the fact that they probably had no choice but to remain loyal to their employer. In an attempt to salvage things, we ended up paying for one portion of dinner which we ended up leaving on the table untouched. It was our last call of dignity- a statement protesting our innocence- that we, young Gen Z’ers were not gold digger Karens looking for a payoff. This experience has sullied my perception of ICG, a place I used to recall with fondness, a place I had previously spent many...
Read moreWe came here past 1 after a long walk at the Harbour last Friday. It was a bit busy bit we immediately was able to find a table. The staff were attentive and was able to hand off menu immediately. The place is cosy. Good for casual dining and casual drinking. It could fit a small buggy on aisle and is accessible. The Food was great, for the fried chicken you will surely have that crunch factor everyone is searching for a fried chicken. Sauce is 2 dollars(not sure). Their chicken comes in different flavors and also have boneless ones. I like their beef wagyu rice topping that comes with sidedishes and rice. Fairly good value for it's price. The side dishes tasted good complimented well with the viand. Toilet- it may need a little tidying up and repairs. I do not expect a fancy smancy type of toilet. I think having at least a clean presentable one would be better. Overall my experience was good. Value for money, fairly priced meals. Will definitely visit their place again and try...
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