Domino's Pizza East Toowoomba — Restaurant in Toowoomba City

What. A. Joke. If I could give zero stars I would. The service I received tonight was beyond a joke. I ordered dinner over the phone and requested to pay when it was delivered. I waited forty minutes and called just to see the progress. The fool on the phone was unable to find the order I made, even though he was the one who made the order. When I started to get snippy he miraculously found the order and confirmed the delivery would arrive soon. When it finally arrive after an hour the poor driver paused and went "you haven't paid yet have you" no because I asked to pay on delivery. He was not provided a EFTPOS machine to take my card. He then had to call his boss who was boarder line abusive over the phone to the poor delivery driver who was arguing the point that no my card would not be able to be taken over the phone. I asked politely if I could take the food inside to my family who were waiting, the driver then said no worries and passed it to me, he was then abused over the phone by his boss. I heard the boss yelling and went no I'm not dealing with this, I demanded to speak to him, he said no to the driver, told the driver he couldn't accept any form of payment unless it was cash and DEMANDED cash. I shoved the food back at the driver, apologized to the poor boy and made it clear that it was NOT his fault. This is...

I walk into this store was give bad customer service from the very start charged top dollar and when i got them home a hour away in a power outage my anger and frustration grew ever so quick . The two pizzas were NOT EVEN COOKED THROUGH . The dough on the base is still RAW extremely RAW even days later as im taking them back to show them in person They were So uneatable So you should be AWARE If you’re buying a pizza from the store you should double check your pizza is NOT RAW before you leave they store The customer service when i called them a few hours later once my power come on WOW WOW I never expect to be spoken to so rudely The VERY RUDE staff member apparently after a very heated conversation refund the my money on to my card though still 4 days later no money received I’ve tried to contact the owner of the store with no luck i know the owner has been told about this and has been given my number but has not even bothered to contact me in which i why im now going to take so much further So just be AWARE your...

Incompetent when it comes to knowing prices, what deals are on and customer service.

I ordered a meal deal offer code through the phone. A guy that had an Indian accent answered. I told him I was ordering with a voucher code. Which I had to mention more than once, as he tried charging me more than what it was worth. Twice. Even when I told him what the code was and how much the 2 Large Traditional Pizzas + 2 Sides deal was actually worth with the code. That was when he started to have an attitude as I told him he was wrong, and what the actual price was. Eventually, he looked it up due to my persistence. He than realised that I was right, but didn’t apologise for his mistake.

Delivery wise as soon as I opened the door to collect the order he gave me quite a dirty stare. That’s when I looked at the name badge and saw it said Steve. He also forgotten the delivery EFPOS machine when he knew it was a delivery...