It is expected to wait for a longer time period at the counter. Every table is marked as reserved regardless if the table is needed or not. As we were tired of waiting after a certain time we took a smaller table for two. The waitress lectured us that we were not suppossed to choose a table ourself. The restaurant was quite okay a few years ago. I was there regularly once a week. In past year the waiter forgot on several occassions an order, said that there was no free bread for the soup and so on. I used to always get free bread with the soup. Today's pizza ham tasted sour which indicates the ham was over it's experiation date or was not properly stored and handled. The pizza is quite tasteless. The pizza is more like an overcooked try bread. It lacks the ingredients on top. We were not asked if we want garlic which is common for pizza restaurants in austria. This was my first visit after several months and the personal needs to be retrained. Not only the language is unacceptable, also certsin behaviours are unacceptable. When you ask for an opinion than you have to listen to the opinion or just do not ask at all. The waitress forgot the extra egg on the pizza. I requested to leave the plate as is on the table. They personal did not even listen at all. When it is served than it is served. The prices are very expensive. The quality is poor. The customer has to be very patient until the drinks, food and receed is served. Next to it is a mc donald which is far more customer friendly. When you are thirsty or when you want a coffee you better go to the mc donalds next door. When you want a decent pizza you may look for something else. The furniture is very worn out. The tables are not cleaned up after the last customers just im time. When you are looking for the italian look only you may visit them. This restaurant may be soon a candidate for hells kitchen. Pizza overlaps the plate and touches the dirty disgusting table. Not sure if it is common to serve pizza on a much smaller plate. Only time i remember seeing such in austria. The 12 euros for a pizza are not well spend when you consider you can get a similar pizza for 6 euro without the requirement fir tips on the other end of the subway. I gave them today a chance after their last rudeness several months ago. A big mistake. Out of respect for my college i stayed. It was not only lecturing fir takibg a table, a second waiter told me i was wrong, and than my collegue pointed out the missing egg. I said leave the plate on my table but there were already the hands of my college and two personal on the plate. It is rude to not respect the customer. The plate us served than it is served with or without the egg. Telling a customer that he is wrong is very bad regardless who may be wrong. I do not point out every flaw. Also when the waiter indirectly asks me I gave in short my point of view. The personal lacks training in listening. No one cares for justifications. Listen, think and maybe improve or not. Big no go is the smoker tables in front of the restaurant. You need to pass the smoker area to enter the restaurant. Considering around 17% of the population smokes, is the decission for such a big smoker table area a no go.

For such prices i also expect bigger tables and not such small tables which are a little bit wider as a small wooden chair.

I may visit again in several years. For the next time it is ruled out because it s costly, hazardous smokes, rude personal, lack in quality and lack of taste.

I hope they may offer free bread again for their tiny amount of soup which usually costs ~5euro.