disappointing. I do not recommend. bad management. a very stressful evening.
I made a reservation to celebrate my birthday three weeks in advance for roughly 40 people. I called a couple of times to ask some informations and it no concern was expresses about the size of the group or any plan to deal with this number of people.
On the day of my birthday, I called once more to check if everything was ready and if they needed anything (maybe a pre-order or something). This time I was surprised by a VERY RUDE man who seemed stressed and concerned about this large group. Again, no plan was mentioned. Also, he graciously said: "this is not a place for a place for poor people, they have to come here to spend money" .
?????
37 people eating and drinking? what else did he need? gold?
In the end, the night was a caos. The restaurant was packed. Besides my birthday, there were a lot ( really a lot) of other clients inside and outside and the restaurant is quite small, with only two waiters and what it seemed a very small kitchen.
It took 3 hours for us to manage to have a dish. At some point they ran out of rice and they had to go out to buy more. the staff was completely overworked and it was hard to get a drink even.
When I complained they said how busy they were and how full the restaurant was.
If you can not host an event like this, don't accept it. The problem is to accept and not deliver.
badly organized, badly managed.
It was my birthday and I was super stressed. My dear friends were waiting for hours to eat and paid for a disappointing experience.
Decepcionante. Não recomendo pela falta de desorganização e desatenção da gerência. Uma noite estressante.
Fiz uma reserva para comemorar o meu aniversário com três semanas de antecedência para entorno de 40 pessoas. Liguei algumas vezes para pedir mais informações, em NENHUM momento foi mencionado um plano para poder atender essa quantidade de pessoas. No dia do evento, eu liguei mais uma vez para ver se estava tudo em ordem e dessa vez fui supreendida por um senhor um tanto estressado e RUDE, dizendo que seria uma noite complicada. Foi também expressado que: "Aqui nao é um lugar para pessoas pobres. As pessoas tem que gastar dinheiro."
absurdo.
Enfim, a noite foi um caos. O restaurante estava lotado. Além do evento, tinham outros clientes dentro e varias mesas do lado de fora. É um lugar pequeno, com poucas pessoas servindo e o que parece uma cozinha bem pequena. Esperamos quase 3 horas pra conseguir comer. E até arroz faltou e eles tiveram que sair pra comprar mais. O atendimento estava sobrecarregado, demorava pra conseguir pedir um drink.
Me falavam que o restaurante estava muito cheio e que eles não estavam conseguindo lidar.
Se nao pode comportar esse tipo de evento, favor nao aceitar.
Má organização, má gerenciamento.
Era o meu aniversário mas eu estava super estressada, as minhas pessoas queridas estavam esperando por horas e gastando dinheiro por uma experiencia...
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