Food was lovely although sadly the staff team (and presumably owner) needs customer service training.
My husband booked a table for two. On arrival he was asked repeatedly if he ordered through social deal. It became very awkward as my husband almost had to prove he had a reservation.
We felt very judged by the woman and this is certainly not how you should make your customers feel - especially when working in a tourism hotshot. Note: of course nothing wrong with social deal but how we were approached felt a bit strange.
I do give credit to the fact the woman realised the mistake and was very apologetic but of course it tainted the meal.
I do hope they recognise these kind of incidents as a training need.
It's got lots of potential for a busy little business - don't let negative...
Read moreI’d given myself the task of finding the perfect place to get waffles over the weekend, and no doubt, this is is.
I can’t imagine waffles getting better than they usually are, but they’re so perfectly crisp and light on the sweetness at In Choc. The homemade chocolate syrup also tasted like real chocolate , which just made everything just perfect.
The fruity tea was a nice pair with the waffles.
Update: went back on Monday (when it’s supposed to be closed, according to google) but it was open for takeaway through their window shop, and just got waffles. I got the waffles with strawberries, whipped cream and chocolate. It wasn’t as crispy as the one in the restaurant but still really good none the less. And considering what I ordered, it really isn’t a sugar shock at all, which...
Read moreJust outside the entrance of Gravensteen after an hour tour, my husband and I picked this little cafe for an afternoon coffee. We were attracted by its cosy, relaxed look. We shared a slice of a fresh lemon meringue pie and a piece of heavenly chocolate cake, and we were very happy with our choices. It's the right adress to indulge yourself with belgian chocolate. The chocolate ganache is thick like a piece of a divine belgian chocolate bar. I normally didn't like the usually artificial-lemony taste of pie, but I ended up devouring his pie too :-) since it's homemade lemon tasted so good and fresh. We had a good time and even chatted with the friendly owner of the Cafe. We'll definitely come again when...
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