Food was lovely although sadly the staff team (and presumably owner) needs customer service training.
My husband booked a table for two. On arrival he was asked repeatedly if he ordered through social deal. It became very awkward as my husband almost had to prove he had a reservation.
We felt very judged by the woman and this is certainly not how you should make your customers feel - especially when working in a tourism hotshot. Note: of course nothing wrong with social deal but how we were approached felt a bit strange.
I do give credit to the fact the woman realised the mistake and was very apologetic but of course it tainted the meal.
I do hope they recognise these kind of incidents as a training need.
It's got lots of potential for a busy little business - don't let negative...
   Read moreIâd given myself the task of finding the perfect place to get waffles over the weekend, and no doubt, this is is.
I canât imagine waffles getting better than they usually are, but theyâre so perfectly crisp and light on the sweetness at In Choc. The homemade chocolate syrup also tasted like real chocolate , which just made everything just perfect.
The fruity tea was a nice pair with the waffles.
Update: went back on Monday (when itâs supposed to be closed, according to google) but it was open for takeaway through their window shop, and just got waffles. I got the waffles with strawberries, whipped cream and chocolate. It wasnât as crispy as the one in the restaurant but still really good none the less. And considering what I ordered, it really isnât a sugar shock at all, which...
   Read moreJust outside the entrance of Gravensteen after an hour tour, my husband and I picked this little cafe for an afternoon coffee. We were attracted by its cosy, relaxed look. We shared a slice of a fresh lemon meringue pie and a piece of heavenly chocolate cake, and we were very happy with our choices. It's the right adress to indulge yourself with belgian chocolate. The chocolate ganache is thick like a piece of a divine belgian chocolate bar. I normally didn't like the usually artificial-lemony taste of pie, but I ended up devouring his pie too :-) since it's homemade lemon tasted so good and fresh. We had a good time and even chatted with the friendly owner of the Cafe. We'll definitely come again when...
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