Second day here, this is why I put 3 stars and not less.
First day all fine, zero issues.
Second day, I wait around 60 minutes to get any attention for breakfast. Let's assume is fine, busy day anyway. Order one cappuccino, one coffee, one jogurt.
Get the bill some time later and find I paid two cappuccino, two coffees, one jogurt and some milk. I can't understand Bulgarian very well so I ask for explanation and the explanation is "No worries, it's fine".
I go back to the table, mildly puzzled, to check again the bill and still think it is wrong so I go back to the cashier, explain again and...
Look at people huffing and puffing, the end result is not a single word or refund. The general sensation is that, somehow, I am trying to steal the yummy 5 euros I paid extra? Given I am lucky enough to not care too much about 5 euros I decide to move on and go back to the table because, unluckily, my wife already ordered lunch. It is more about the bad feeling of being implicitly accused of stealing attempt than other.
While we wait the waiter comes back with some cash and explains something about a nearby hotel that had a convention for breakfast and they somehow messed that up. About this neither I know nor I care, honestly. I don't mean it offensively, it's just not part of my day, duties, interests. It should have been kindly discussed when I went to the cashier, imho.
I told her I don't need their money but she left it on the table anyway.
I am now going through my day with a very negative sensation and experience that is just related to poor customer care.
A pity because after a first pleasing day I was planning to spend the rest of my holiday working and eating there daily with my family.
It's a big bar in Central Sofia, I think this is not the first or the last time this happens. But, I hope, they can have better procedures / way of handling...
Read moreI knew about this place for a long time and wanted pay them a visit so when I finally did the first thing that surprised me was the size of the salon and the number of people they serve at any given time. From the outside it looks a lot smaller. They don't take reservations but the wait gf or a table isn't that long. They have a hostess that will find you a spot either outside, or somewhere on the two inside floors. Once seated you have the menu waiting on the table. It's not that long and it's mostly themed around different soul foods, playing with people's nostalgia and childhood memories. Most of the dishes are dominated by eggs cooked in different forms. They even have a croissant filled with scrambled eggs. I personally had a sausage with potatoes and eggs which was absolutely amazing. My 11-years old son destroyed a very impressive pancakes setup with chocolate mousse and bananas which he said was delicious. The only thing I didn't like was the matcha ice tea with vanilla - not my drink. The service was good even though some of the dishes took a bit longer than expected to arrive at the table. Overall we had a very nice family brunch and I absolutely...
Read moreIn a quaint café of nineteen-twenty, Where time stands still, and life is plenty, I find a booth, both worn and grand, With velvet seats and polished hand.
A burger sizzles on the grill, Its scent a promise, a hunger to fill. The bun is golden, the patty prime, A feast for senses, a moment sublime.
The coffee steams in porcelain white, A dark elixir, morning’s light. Its aroma dances, rich and deep, A waking dream from slumber’s sleep.
Jazz notes flutter through the air, Echoes of a bygone flair. Duke and Ella serenade, As shadows in the corner fade.
The world outside is fast and loud, But here, serenity’s allowed. In this café of yesteryear, The past and present intertwine, clear.
I savor bites, I sip and muse, In this refuge, I can’t refuse. For though the times have come and gone, The spirit of the age lives on.
Here, history’s a gentle breeze, Whispering through the ancient trees. And every bite, and every sip, Is a nostalgic, timeless trip.
So here I sit, in twenty-four, In Café 1920’s lore. A burger, coffee, jazz in play, Transport me to...
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