Starbucks — Restaurant in British Columbia

Never going back to this location ever. My 3 year old daughter and I were waiting for our uber ride so had to stay at this Starbucks location while waiting. We bought drinks and pastries and we were sitting right next to the entrance door. It wasn’t busy at all when we were there (only 1 customer aside from us). The barista told us “sorry, your baby is really cute but she is interrupting other customers” and made us leave the store. I understand that it is a coffee shop and not a play area pr fast food but my daughter wasn’t roaming around or standing up, she has a loud voice when she gets excited but wasn’t shouting or doing anything bad to interrupt others. I felt bad that she made us leave. Too bad, my husband and I always get our coffee here in the morning everytime we drop off our baby in the daycare close to this location. Never going...

I sit here several times a week doing schoolwork for hours on end. The ambience is great, the staff swift and considerate. The reason for the low rating is because the climate in this particular location always misses the mark. People sitting around me, here for several hours too, sit bundled up. When the sun is away and the outside weather is chilly, this location seems to want to match the outside temperature versus trying to warm the inside up, even just a little. I've pointed it out to staff once, as had someone else near me one day, but the cold draft circulating never warmed. This is the only Starbucks (in New West anyway) that is always so cold; the others' inside temperatures seem to adjust to whatever the outside temperature is, but, unfortunately...

Terrible organization by the staff during COVID times. People didn't know where to line up, they were standing randomly throughout the store. Orders prior to mine were messed up. My order was ready the whole time after I arrived (through mobile order), but the staff indicated it wasn't ready after I told them the pick up name , and told me to stand by the wall. I ended up having to go up to the counter to inspect the drinks only to find mine was ready the whole time. It's as if this location is run by a bunch of teens with no work experience. Upon letting them know that the drink was ready, there was perhaps a hint of apologizing, but otherwise, it was just silence. ...