KFC — Restaurant in Burnaby

Today, my 12-year-old brother and I visited KFC to order food, but unfortunately, we experienced very rude treatment from an employee named Reashel (a Filipino lady). This was my brother’s first time ordering, and he was very excited, though he is generally shy. He asked for chicken wings, and when she asked what kind, he pointed to the Hot Wings photo on the menu board. She said “okay,” but we were given regular chicken wings instead. When I brought the order back to her to explain the mistake, she immediately became very rude and started raising her voice, insisting that no mistake had been made and refusing to change the order. I tried to calmly explain that my brother would not eat it, but she continued yelling at both me and my 12-year-old brother. I understand it was close to closing time and she may have been tired, but the way she spoke to us was extremely unprofessional and disrespectful. My brother was left scared and upset, and in the end, I left the order that I had already paid for on the table because she refused to correct it. Even if she chose not to replace the food, there was no need to treat us in such a rude and...

My body hurts, I feel sick and today I can't even get out of bed. I am an Uber driver. I went to order, but at first they said the food was not ready. You have to wait five minutes until the chickens are cooked. It was not enough, I waited another ten minutes, wait one more time, it was very cold and the shop door was closed, I asked them to open the door several times, they said it was the door of the restaurant. From now on it's closed, we only serve through the window, only five more minutes of food. it is ready. I waited for my order for nearly forty minutes in the extreme cold. The workers there are so rude and irresponsible that they didn't even give me a simple apology. What should I do to get my right from them? It made me sick and I had to stay home and away from work for a few days. I had to work all day this week to pay my rent. If anyone who reads this text knows how and where to complain about this restaurant....

I ordered through doordash and the chicken came undercooked which I only noticed after eating multiple pieces and it gave me food poisoning, I then stopped ordering from them and started ordering from another place. After a long while of not ordering here I had forgotten why I stopped and got a craving for KFC so I ordered from here again AND IT GAVE ME FOOD POISONING AGAIN!!! Suddenly reminding me why I swore off this awful location. This time unlike last time I don't think they undercooked the chicken but it was just barely cooked enough and it still gave me food poisoning which kinda implies it was probably handled improperly. Poorly cooked or handled chicken can be seriously dangerous and it can legitimately get someone killed and this is absolutely unacceptable and I 100% will be reporting it to the proper authorities ... As soon as I figure out how because I've never had to...