We did a play pass for 2 months and 1 birthday party during that time too. Our family really enjoyed that as a way to spend time together having fun indoors during the cold. The staff was all super friendly and helpful except for a moment today that I had. The food was always great but not enough options imo. Also I want canned pop even though we have many of the lifetime refills cups because sometimes i like the taste of that better. They only had pepsi twice when I asked even though i wanted moutain dew which they are supposed to have canned too but didn't at all, and then after that for the past like month they have been out of both whenever I ask. The bathrooms were not always the cleanest, I think there was a leak or something in the one that has a change table in th women's, and it always smelt low key moldy in the bathroom probably because of that. I was super annoyed today on our last day attending that the guy (who is generally very nice and good customer service) came over and scolded me for loading up Space Raiders with alot of tokens, I left my card on the machine when I went to tell my child not to lie on the trampoline in the basically empty arcade (to follow those trampoline rules) and he took it off and told me not to load the machine up with tokens to play. To be able to spell ship on each side and get at least 1 ufo you need 9 tokens at bare minimum and that's only if you get everything on the firsy shot which no one actually does that lol, and that only helps you level up, you play multiple rounds with tons and tons of tokens to actually beat all the levels. He told me to "play the game properly or the machine will jam" which it absolutely should not do because you need like 50 tokens to play a good full game on there. You want to spell ship multiple times to level up and get at least 4 ufos to get the wheel to spin for bonus tickets. It takes alot of tokens and I've played this game so many times over the years, I didn't appreciate being told I'm not allowed to load the machine "too much" when I didn't even reach the bonus spin at the 30 plays I loaded before he took the card off himself and told me not to do that. Even though that's literally how to have enough turns to complete a few levels. They also do not have the right amount of balls for the ICE snowball game, it's supposed to have like 10 and only has 4 so it's literally impossible to hit anything over 400 by the time the clock gets to 3 seconds and holds all the balls back. I complained when we first couple times came here that there was only 3 and there is supposed to be 10 and they only added 1 more ball. But we had a ton of fun here for games, awesome birthday parties, seeing chuck e cheese and dancing, eating yummy treats, and occasionally playing on the trampoline. I think the trampoline is way to expensive for the price. We got an awesome deal today for the kids that I think it should be on weekdays everytime for kids with a gold pass and it should go down a bit on the weekend too to the weekday pass price. For how small it is, how short lived playing on there is, and how often a pass holder would come to the pretty empty during weekdays venue, it would probably profit more if parents felt the trampoline was a reasonable price for regular use. Anywho, we love chuck e cheese, and we really thoroughly experienced everything we could here it feels like. We will come back soon and maybe do a pass again. Maybe a birthday party next year or something. Great...
Read moreI have so many good things to say about this establishment. Compared to every single other child play place in the city Chuck E Cheese's pizza is better than all the others (I've only ever seen kids finish their pizza here. The other popular places in the city that serve pizza, I always notice the kids take bites of their slices and don't finish) Each birthday party I've taken my kids to here I notice I don't get handed back their slices from my kids and I see the others actually finishing their meals before running off again to play.
The unlimited play with the swipe cards is chef's kiss when you have smaller children because they often swipe and don't understand if it has gone through or not and will just run off to another machine if it's not obvious for them that the game is ready to be played. At other venues you literally waste money when your kids do this. Their staff stand out among the other play places in the city. Each time I've been they've been 100% strict about managing kids leaving with the person they came with. They have you take a selfie with your kids upon entrance and check it when you go to leave. I observed them on each visit be 100% on top of this. Speaking of their staff, they are flexible, thoughtful. Each birthday party has their own personal party person to run things for the parents and the manager checks in on each party too throughout.
It is as clean as a play place could possibly be. We haven't had a cold after any of the birthday parties here😊 big big plus
The thoughtfulness of the layout is impressive to me. I appreciate the games are lower in one area so you can see as a parent from one view point anywhere your kids may be.
As far as birthday parties go the value for what you get is...
Read moreUPDATE MAR 31, 2018 - They have changed all their machines so they don’t take tokens anymore. Now you have to purchase a points card to play. The amount of points to play vary from game to game.
It used to be one token per game. Now that this has been removed the value is essentially gone. Might as well just save myself the drive and take my son to the Cineplex arcade.
ORIGINAL POST - Took our son there on the weekend as he had been bugging us for ages to go. I always thought the only people who went there were people going to a birthday party. Turns out I was wrong.
I was prepared for the worst going into this. I thought it would be loud, filthy, sticky and full of screaming kids running around all hopped up on orange pop and candy.
Turned out better than I expected. It was quieter than I thought it would be consider it was the middle of a Saturday. The pizza was surprisingly good too. My wife found a coupon online that got us extra game tokens for the same price which worked out great. It wasn't till we were driving home after that I actually started to think about the value. We got 95 tokens and large pizza with lots of toppings, and three drinks for $56. The games each cost one token... which when compared to the arcade at places like Cineplex is a huge value. I was expecting each game to cost 3 or 4 tokens but the fact they only cost one made those 95 tokens last a long time. As a result we were all able to have a fun filled afternoon.
I think I'd be willing to go again just simply because when compared to other similar attractions this place does offer quite a...
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