Booster Juice — Restaurant in Mississauga

Terrible service. My boyfriend and I came not long ago at all and got a pineapple freeze and a Canadian colada and they were both great minus the employee having to step over another employee sitting on the floor and laughing while serving us. Then today we come back for the same drinks and pay about 20$. By the time we get in the car and try our drinks my boyfriend said his Canadian colada tasted like barf. My pineapple freeze honestly wasn’t the best either. I went in to let them know and was apologetic and polite and asked what they could do as when I was a manager at 2 major food chains I would always replace things that weren’t made right or tasted right no questions asked. I was shocked to find out there was nothing they could do. I spoke to Dina who told me I would have to pay for a snack drink and she would give me regular instead but I didn’t understand paying an extra 6$ when I just paid 10$ for the drink already that was supposed to be made right.. Dina then offered to call Teresa and I was hopeful something would get done. I first heard Teresa on speaker in the back, she was asking what drink I wanted instead then I was told that there was nothing I could do. I was shocked and upset as I know this is not what the drinks were supposed to taste like as we just got them not long ago and times before. We hardly come to this location and I now know why. As I was talking to Dina 2 other girls came out just to stare and listen and that was unprofessional. I’m hoping to hear back from head office or management cause this was a...

I wanted to give a 5 star review because the manager Matilda 's customer service was top notch. She was friendly, knowledgeable and super sweet. However her colleague Jordan who is also a manager at this location is the reason why my review is only 3 star. Not only was she obnoxious and rude, I had to painstakingly hear the details of her upcoming surgery. While Matilda was serving customers, Jordan sat, chatted and complained loudly to Matilda. A few of the other customers in the store and I were shocked at how loudly she was speaking as well as how she was doing absolutely nothing to assist in the long wait for orders. After I finally made my order with Matilda, Jordan yells out that she will not be making my order and repeatedly told Matilda NOT to dare ask her. Apparently she detest making juices!Seriously!? This is supposed to be a front line manager? Booster Juice needs to review who is representing their company. I will certainly not be back at this location. Shout out to Matilda, she deserves...

It was my first time visiting here but i was totally disappointed and never gonna visit again there. I went there at my break time which was today on Sunday 1st dec at around 2 pm and asked for Maui juice but the lady employee working there was so rude with me she denied by saying that i just made some juice named red sunrise so the juicer is not clean and it will take her 10 to 15 mins to clean. Although, I had only 15 mins of break i said her that no problem I'll wait but then she again denied to offer me saying if you wanna have red sunrise then I'll make it otherwise I don't. I was very eager to try booster juice, however i went on Saturday as well but the juicer was closed because it was their closing time which i totally understand but what today happened is very very disappointing. This is not the way how you treat your customer, especially if someone is having it for the first time. Never ever going back to this location again, you must work on your services. NOT...