I am really not one to complain but this one deserves one. Thursday night around 9:30 pm I came into your establishment (as a first time customer) as I have heard good things and it is one of my locals.
Ordered a whisky sour and a glass of cab sav. It took about 2 seconds for the drinks to arrive which is remarkably quick. A decent cocktail takes a ‘bit’longer. Coming from a foodie scene knowing the deal very well I know this. Unfortunately the drink was very poorly made. There was no alcohol in it. Either they forgot or the measurement was barely even worth it. $12?! Come on….this is not a cheap student establishment is it?
Called over the young server and raised the point. She quite rudely came over and said that there was alcohol in it after speaking to the barman, what else could she say was her response….. Customer service 101 = not that!
Needless to say, we did not drink the drinks, did not stay, asked for the bill and did not tip. The waitress again rudely asked if we were leaving a cash tip instead. We asked for what? We hadn’t got the service. She the said ‘she was now going to lose money’ and stomped off like a petulant teenager.
It also did not go unnoticed that your bar staff seemed quite content necking shots provided my bar seated guests. All for a good time but not at patterns expense.
Something you might look to address. Attitude and perhaps cocktail making refresher classes?
Disappointing as we had heard this was a good place to come. Now will definitely not be...
Read moreWhy is the name of the bar Czech when it has absolutely nothing to do with the Czech Republic? You have a couple of spirits and some Slovak wine options (that are, btw, misspelled on your menu) but that's about it. We ordered beer and a plate with some snack. The way the beer was served with no foam was very un-czech-like and the food was very mid. Why dont you serve Pilsner, the most Czech beer ever? Instead you serve a beer no one in Czechia has ever heard of? and then Czechvar absolutely killed me. That beer doesnt even exist in Czech republic.
The only good thing was sausage, sauerkraut and the pickles were far from what I ever had in Czech Rep. It tasted exactly like what you buy in your nearest grocery store. I guess I am just disappointed there was nothing special or gourmet about it. I know you dont say anywhere it has anything to do with Czechia but why the name.... it's misleading
Actually, I read somewhere "Modern tavern serving Czech specialities" NO...
Read moreLaidback atmosphere, live jazz and a welcoming staff, makes Bily Kun my favourite bar. The taxidermied ostrich heads dotting the walls are an inspired touch to a room that must have been an old man's tavern in a different era. I was told that the heads come from an ostrich farm outside Montreal. Apparently, before Bily Kun first opened, a false ceiling hid the gorgeous mouldings that were only discovered during renovations.
Today, you'll find a selection of Czechoslovakian drinks on the menu, as the owner has an affinity for everything Czech. Actually, Bily Kun means "white horse" in Czechoslovakian and is the name of a bar in Czechoslovakia that the owner enjoyed. I heard he also owns the similarly named downtown bar called the Cheval Blanc.
Bily Kun makes a mean mixed drink, but if you're looking for something hard-core and traditionally Czech, try the...
Read more