Mehfil Bar & Grill (Indian Cuisine) — Restaurant in Niagara Falls

I recently visited this establishment and had a disappointing experience. Not only were we overcharged for our meals, but we were also charged for water, which is usually complimentary at most places. When we raised our concerns, the staff argued with us instead of addressing the issue professionally. Overall, the service and pricing left much to be desired. I wouldn't recommend this place based on my experience. P.S she didn’t mention, in our entire stay there, that the prices on the menu has been changed. We noticed the difference in price when we were about to pay and when we asked about it, then she casually mentions the change. Whether it is a dollar or 100$ difference, it is about the service, the restaurant ethics so I highly felt bad about it today. The water was not given free but was forgotten when she had to create a whole new invoice after the conversation, it was charged in the previous invoice. If you change anything in your restaurant, everyone is entitled to know it. Whatever we see whatever service we...

PLEASE BE CAREFUL WHILE ORDERING JAIN FOOD AT MEHFILL, NIAGARA FALLS! I ordered Jain food - sabzi and dal. After the food was served, I confirmed it 3 times that it's Jain. While having the dal, we found whole garlic cloves in it. Upon asking, we come to know that the chef knew that 1-2 pieces of garlic were in it and still served the dal! He put ginger and garlic together to saute and then served it! Pathetic! The manager was not in the restaurant. We called him and he had literally nothing to say. The worst customer service from the manager and have never experienced anything like this ever! Honestly I would just skip it and never go here again! Their reply will be you did not dine here but I very much did! Spoke to the manager as well - also have photos with the floral background made in the center. Also your chef special rara paneer has too much elaichi. So for once whoever you are (owner) - own up to your responsibility and learn hospitality before entering into the industry. Or else you shouldn't be running...

We recently ordered takeout from Mehfil and unfortunately, the experience was disappointing. We tried a variety of dishes, including the butter chicken, chana bhatura, bhindi masala, and rice.

The butter chicken was extremely salty, which unfortunately overpowered the other flavors in the dish. The chana bhatura was also disappointing. The bhatura was chewy and oily to the point of being greasy, while the chana tasted as if the chickpeas had simply been boiled and mixed with a basic masala. The bhindi masala was decent but nothing memorable.

To add to our disappointment, the restaurant was out of several items, including paneer, malai kofta, and naan. They attributed this to the Diwali rush, but no alternatives were offered.

Overall, the food quality was below average, and the experience was underwhelming. We also noticed the restaurant seems to be aiming for a club-like atmosphere, which might not be the most suitable environment for families with kids. We won't...